Archive for 2019

Logic Board Repair FAQ

May 15th, 2019

We put together a list of FAQ about our Logic Board Repair service.

If you have a question that isn’t covered here please feel free to call us at 866-726-3342 or email us at repairs@powerbookmedic.com

1. How much does the Logic Board Service cost?

If you send in the Logic Board only its $249.95 and if you send in the complete unit it is $344.95.

2. How long does it take?

It depends on volume of repairs we have in shop and also availability of parts. But it usually takes between 5-7 business days.

3. Do I need to send in my whole machine?

It is up to you! However, sometimes the issue may not be with the logic board at all, it may be another component on your machine. So if you are not sure exactly what is wrong, it may be better to send in the whole machine for our free diagnosis. Also, if your machine is water damaged, it is better to send in the whole machine as there is probably more wrong with it than just the board itself.

4. If I am sending in just the Logic Board, do I need to leave the fans, speakers, RAM, etc. attached?

No, if you are sending in just the Logic Board, please remove the fans, speakers, RAM, and heat sink. All we need is the board!

5. My MacBook Pro 2011 GPU has failed. Do you fix that?

Yes we do! We have done hundreds of these repairs. We actually replace the failed GPU with a new one, this is a solution that lasts longer than just reflowing the GPU.

6. My MacBook has liquid damage! What do I do?

We would be happy to take a look at it for you! In a lot of cases we are able to replace the parts that have corroded and get it back in working order. Just make sure you send in the whole machine as it is normally multiple components that need to be replaced on the machine.

7. Do you offer a warranty on Logic Board repair?

Yes we do! We offer a six month warranty on all our Logic Board repairs.

8. I want to try the repair myself. Can you help?

We have a series of videos on YouTube that show how to take apart devices and also on Logic Board Repair. https://www.youtube.com/user/PowerbookMedic

Also, we have a list of our most common things we use in our Logic Board repair service.

Amscope Microscope https://amzn.to/2KkJF9s

Amscope Microscope HD Camera https://amzn.to/2IaAJ4W Quick 861DW Hot Air Station https://amzn.to/2U8hEBR

AMTECH Flux NC-559-V2-TF https://amzn.to/2Vvmdr7

Kester 331 Leaded Solder https://amzn.to/2VAdqoa

Kester 2331-ZX Liquid Flux https://amzn.to/2FZEaYt

Hakko FM-951 Soldering Station https://amzn.to/2Km5pSE

Hakko Soldering Tip T15-BCM2 https://amzn.to/2GbKRYA

Hakko Soldering Tip T15-CF4 https://amzn.to/2D3JSba

Vetus TS-15 Tweezers https://amzn.to/2Z9odYC

Fluke 17B Digital Multimeter https://amzn.to/2U7yBMu

3M Antistatic Cleaner https://amzn.to/2I97jEc

DC Power Supply https://amzn.to/2U65lWz

Hakko Smoke Absorber https://amzn.to/2D6JNU9

Goot Wick Solder Braid 3.5mm https://amzn.to/2UQdZgx

(We are an Amazon Affiliate and may earn off of qualifying purchases.)

So you sent in your repair…now what?

April 24th, 2019

Are you wondering our process after you send off your beloved machine to us? Let’s break it down.

First off, we have multiple shipping options. You can choose which is best for you! Depending on which one you chose and where you live we will usually get it in 1-5 business days (of course, international shipping can take much longer).

Once it arrives at our facility, we log it in to our system. This sends you an automatic email saying we received it and it has been added to the repairs queue. The machine will be looked at in the order it arrived, unless it’s an RMA, these get pushed up to the top. Usually we will look at and diagnosis your machine within 1-3 business days. Our highly trained techs carefully look over the machine, document anything they see wrong with it, and diagnose the problem.

At this point, we write up a quote for you and wait for you either to confirm or reject the suggested repairs. Remember, we offer free diagnosis, so if you decide you would rather not proceed with the repair, we will ship it back to you and all you are responsible for is the cost of shipping. Not a bad deal!

If you decide to proceed with the repair, we will get started as soon as we get your email confirmation to go ahead. Depending on part availability and volume of repairs we have in shop it could take 4-5 business days to complete your repair. Once we complete your repair, we run it through a series of tests to make sure everything is running smoothly. We then email you again telling you we have finished the repair and asking for your payment method. After we receive payment, we get the machine packed up and sent back with your choice of shipping methods.

Our goal is to make this process as painless as possible. We understand you are students, business owners, busy professionals, and people who just love their machines. We get it! Feel free at any point to email us with any questions you might have and thank you for trusting us with your business!

No Light On Magsafe Adapter Repair on 13″ Macbook Pro

April 10th, 2019

In this video we show you how to diagnose and repair an issue where a 2012 Macbook Pro 13″ does not have a light on the magsafe board or power on board # 820-3115 You can send your Macbook pro or logic board in for repair to us at this link: http://www.powerbookmedic.com/xcart1/pages.php?pageid=67

2012 Macbook Pro 15″ With No Power Repair – SMC – Board 820-3330

March 1st, 2019

In today’s video we show you how to diagnose and repair a no power issue on a 2012 Macbook Pro 15″ unit with board # 820-3330.

If you aren’t up for the repair yourself, we do have a send-in logic board repair service. Click this link to schedule a Macbook Logic Board Repair.