The Easy Search feature allows visitors to search all of our available criteria in just one search bar. You can search by category, model, keyword or part number all in the Easy Search bar!
We're so confident in our service and pricing, that if you get a lower
repair quote and we can't beat that price, we'll give you $25 in store
credit! Read Details...
Free Shipping & Diagnosis
Our repair services come with at least one FREE Shipping option via UPS Ground! Most of our non free options are low cost options which charge just for the shipping container. For more shipping info, click here We also offer a free diagnosis service. You can start by clicking here to request a free, no obligation repair quote!
One Year Warranty
Unless otherwise stated on the product page, All products and
services carry a 1 Year warranty starting on the purchase date
of the item or service. Read Details...
Quick Turnaround
Turnaround time is 5-7 Business Days due to extremely high volume. Repair time also depends on availability of parts. This is
from the time we receive the unit to the time the repair is complete
and payment is processed.
Repair Status Notifications
Receive Twitter and SMS updates about your Mac repair status. Use our online system to track your repair through every step and know exactly which tech is working on your unit. More Info...
Best Price Guaranteed
We're so confident in our service and pricing, that if you get a lower
repair quote and we can't beat that price,we'll give you $25 in store
credit! Read Details...
Free Shipping & Diagnosis
Our repairs come with $35 Round Trip Shipping via UPS Ground! For more shipping info, click here We also offer a free diagnosis service. You can start by clicking here to request a free, no obligation repair quote!
One Year Warranty
Unless otherwise stated on the product page, All products and
services carry a 1 Year warranty starting on the purchase date
of the item or service. Read Details...
Quick Turnaround
Turnaround time is 5-7 Business Days due to extremely high volume. Repair time also depends on availability of parts. This is
from the time we receive the unit to the time the repair is complete
and payment is processed.
Repair Status Notifications
Receive Twitter and SMS updates about your Mac repair status. Use our online system to track your repair through every step and know exactly which tech is working on your unit. More Info...
One Flat Labor Fee. No Hourly Charge.
Laptops
$95 Flat Labor
Macbook Pro
Macbook
Macbook Air
Powerbook G4
Powerbook G3
iBook G4 & G3
PC Laptops
iPods
$35 Flat Labor
iPod Touch (All Models)
iPod Classic
iPod Video 5th Gen
iPod Nano
iPod 4th Gen
iPod 3rd Gen
iPod Shuffle
iPhone
$35 Flat Labor
iPhone 4S
iPhone 4
iPhone 3GS
iPhone 3G
iPhone 1G
Desktops
$95 Flat Labor
Mac Pro
iMac
Mac Mini
PowerMac
PC Desktops
iPad
$45 Flat Labor
iPad 2 (Wi-Fi, CDMA, GSM)
iPad (Wi-Fi, Wifi +3G)
Game Consoles
$45 Flat Labor
Xbox 360
Wii
Playstation
PSP Portable
Blackberry
$30 Flat Labor
Blackberry 8220
Blackberry 8520
Blackberry 9000
Blackberry 9500
Blackberry 9630
International Repairs will incur an additional $50 surcharge.
You have several different methods you can choose from to get your unit to us. Below, each option is explained.
The UPS Store® Drop Off Options
With these options, you drop your unit off at any The UPS Store ® Location. Just take your machine and our work order with you, and they'll pack up your unit and send it directly to us.
The UPS Store® Drop Off with Ground Shipping ($25). The UPS Store ® Drop Off with Next Day Air Shipping ($75)
We Ship You a Box Options
After scheduling the repair, we will ship you a box via the shipping method you choose. Once you receive the box, you put your laptop in the box and ship it back to us with the label we provide. Once the repair is complete we ship the unit back via the shipping method you selected.
We ship you a box with 3 way Ground Shipping ($35) We ship you a box with 3 way Overnight Shipping ($85)
Self-Ship Options
With these options, you ship your unit to us with your box and any shipping method you choose. Once the repair is complete, we will ship your unit back to you. This option is faster than the "we ship you a box method" as you do not have to wait for a box to arrive at your location. The Free Diagnosis service can not be combined with this option. If you get a free diagnosis and choose not to have the unit repaired, you will be charged a $25 fee to ship the unit back to you.
I'll ship you my unit with FREE Return Shipping ($0). I'll ship you my unit and pay for Overnight Return ($35).
From beginning to end, we've made the process of sending your laptop in for repair or ugprade as easy as could be. The first step in the process is to request a quote on repairing or upgrading your machine. After requesting a quote, one of our technicians will respond with a quote on your job. You'll receive a reply to your quote within a few hours in most cases, except after hours and on weekends. If you haven't received a quote back within 24 hours, please check your Spam filter or call 1-866-726-3342 for a quote by phone.
After you've received a quote from a technician, the next step is to schedule your machine for repair. To do this, simply go to our schedule page, enter your contact information and the repair options you would like, and click the schedule a repair button. After clicking the button, you'll receive complete instructions on sending your unit in both on screen and via email. (For more information on the shipping options, please visit the Shipping navigation link.)
After we've received your unit, you can check the status of your repair online or by calling 1-866-726-3342. Once we receive your unit, our technicians will contact you with a diagnosis of the issue you are experiencing and ask for the approval to go ahead with the repair. They will also confirm your payment and shipping information. Once the repair is complete your unit will ship back to you using the shipping method you chose when scheduling your repair.
