May 6th, 2010
Frozen iPad? Does your iPad not turn on or not sync to your computer? There are a few ways to perform a soft reset on the iPad to get it up and running again.
1.) Method 1 – Hold the wake button at the top of the iPad until the slide to power off screen appears. Slide your finger to power off the iPad. Then, hold the wake switch until the iPad turns back on and the Apple logo appears on the screen.
2.) Method 2 – Hold the Menu and Wake buttons at the same time until the iPad restarts and the Apple logo appears.
3.) Method 3 – If your iPad boots, go into Settings and then General –> Reset. There you will find several settings to reset the iPad.
If your iPad still will not sync to a computer, try these additional steps.
1.) Try another USB port on your computer.
2.) Restart your computer.
3.) If you don’t already have it, download the latest version of iTunes.
If you continue to have issues with your iPad, we offer free diagnosis for iPads with our Send-In Mac Service. iPad repair is $30 labor + part cost. We offer free shipping and will even ship you a box.
The video below shows you how to reset your iPad. This video is also available at our Mac repair guide site.