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Easier Laptop Repair with UPS Store Integration
September 3rd, 2009
We’re always looking for ways to improve our customer experience, and for the last several months, we’ve been working on a feature to do just that.
For those of you who do not know, in addition to selling parts for self repair, we also have a full featured send-in repair service for Mac laptops, iPods, and desktops. Click here to go to our repair center home page.
Prior to today, we had two options for getting your machines to us:
1.) We’d ship you a box to send in your unit.
2.) You shipped your unit to us in your box.
Today we’re proud to announce an even easier way to send in your unit: UPS Store Drop Off. Now, with our integration with the UPS Store, all you have to do is take your Mac laptop and your work order from us to any UPS Store location. That’s it. They’ll box up your unit, send your unit to us, and charge our account for the shipping charges.
What’s the cost for this new service?
It’s Free for Ground shipping and $75 for overnight shipping, and yes that includes the return shipping cost.
As we’re just unrolling this new program, it is currently only available for Mac laptop repair. In the next few weeks we’ll open the program up to iPods and desktops as well.
To get a free quote for upgrading or repairing your Mac, click the link below:
Free Quote from our Repair Center
To go ahead and schedule a repair with the new UPS Store Drop off, click the link below:
Schedule a Mac Repair or Upgrade
We’d love to get your feedback on the new service. As always, let us know about any features or services you’d like to see us provide.
16 Responses to “Easier Laptop Repair with UPS Store Integration”
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September 4th, 2009 at 11:28 am
I don’t have a mac but I want one really bad! I told myself the next computer I get will be a mac!
September 4th, 2009 at 8:17 am
I think it’s a good service.
September 3rd, 2009 at 10:04 pm
well, you are very kind, Bradley. I hope you will get the better result by giving this free service. wish you luck!
September 3rd, 2009 at 9:20 pm
Yes, we even fix iPods!
September 3rd, 2009 at 9:06 pm
wow this is really great, i will spread the word to my mac-user friends
September 3rd, 2009 at 7:27 pm
iPods too, eh? If my iTouch breaks, I’ll try and remember this.