All of our used parts are fully tested and in grade A condition (Scratches possible, but no defects, heavy wear or dents). We want you to be confident in your purchase, so we offer a satisfaction guarantee on our used parts. If you're dissatisfied for any reason with your purchase of used parts, then you can return them for a refund WITHOUT a restocking fee.

As a further measure towards your satisfaction, all of our parts (new and used) come with a one year warranty direct from us.

Should you have any questions about the condition of an item feel free to give us a call at 1-866-726-3342 or email us at support@powerbookmedic.com

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We're confident that the quality of our products, price, warranty, and customer service are unrivaled in the industry.

If you're able to find a better price for a product in the same condition, then we'll do our best to not only match that price, but beat it. We can't guarantee we'll be able to match in all circumstances, but we'll do our best to ensure you're a satisfied customer in the end.

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