Send Your Unit In

Click Here to view the Repair FAQ

After contacting our repair department using the form at the Repair Center Link, fill out the form below to include with unit you are sending in to be repaired.

When sending your unit in, do not include any batteries, expansion bay drives, or power adapters, unless you feel the problem may be related to one of those items. This reduces shipping costs both ways.

Send your unit with the work order form below to:

POWERBOOKMEDIC.COM
500 WYNN DR STE 510
HUNTSVILLE AL 35816

Work Order Request
Name: 
Email Address: 
Phone #: 
Preferred Contact Method:  Email  Phone
Ticket # (if applicable):   (i.e. ABC-123456)
Physical Address:
Description of Problem:


Precondition Checklist
Please check below all preconditions that apply so we may verify nothing was damaged during shipment.
Type of Repair: 
Condition Customer Office Use Only
Powers On
Boots into Operating System
Working Optical Drive (CDROM/Combo/Superdrive)
Working Display
Working Sound
Functional Trackpad
Display Hinges in Good Condition
No missing keyboard keys
Unit Latches/Closes Properly
Includes Airport
CD in the Drive
Battery Included

RAM Installed: (i.e. 512MB) 
Processor: (i.e. 400MHz) 


If you would like us to inform you about possible upgrades to your unit such as more memory, a bigger hard drive, faster processor, etc, please check the following box, and remember, with a repair there are no additional labor costs for upgrade installations.