Mac Repair Guides for Apple Macbook, iPad, Powerbook iPhone & iPod

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liza 1 year ago	I tried to reset my daughters iipod touch and now it wont come on and a scull appears ,, what do I do?
liza 1 year ago	I tried to reset my daughters iipod touch and now it wont come on and a scull appears ,, what do I do?
old schoolmom 6 years ago	I tried to reset my daughters iipod touch and now it wont come on and a scull appears ,, what do I do?
Frankie 6 years ago	How do you replace the headphone board and is there any soldering involved? Thanks in advance for your input.
Rick 7 years ago	Hi, I just restored my 2nd generation iPod touch and now I can't get the "Edit Home Screen" pop up window to disappear. When I connect it to different speakers other pop up windows will pop up and I am able to dismiss these windows. After dismissing the new pop up windows the Edit Home Screen window comes back. Any help with this would be greatly appreciated.
venus 8 years ago	i have a problem when i open my 2nd generation ipod connect to i tunes what would i do
Amber 8 years ago	I have an ipod A1288 and it's password locked and disabled. I am unable to restore it through restore screen or the other way. Also keep getting an error 3014 and tried everything to bypass the error code. Any other way to unlock myour ipod??
Powerbook Medic 8 years ago	@Christina - The power button and the power cable are in the part list to the right.
Christina 8 years ago	If I were to do this. Where could I get a new power button to put in?
Syble Mullany 8 years ago	Appreciate you sharing, great blog.Thanks Again. Cool.
Powerbook Medic 9 years ago	@emiles23 - if you have an iCloud backup, once you've restored it through iTunes, you can go into your iCloud settings on the iPod to download the backup.
emiles23 9 years ago	I accidentally erased the data on my sons iPod touch 2nd generation trying to get it back to factory settings. Is there anyway yo get it back? Right me when I turn it on it just shows a cable and iTunes sogn. I tried to hook it up to iTunes but didn't see hoe to download the restore?
razon 9 years ago	divice hange
Powerbook Medic 9 years ago	@kasim - it could be the LCD cable, the LCD itself, or a low possibility of being the logic board.
kasim 9 years ago	when i strt my ipod only white screen coming.. What should I do..
Powerbook Medic 9 years ago	@Gia - most likely yes. You can see if you can clean out the dock connector or if you are handy you can open it up and see if the docking cable has been disconnected, but that would possibly require some soldering to fix.
Powerbook Medic 9 years ago	@Henry - you really should have iTunes if you own an iPod. You can download it from Apple's website.
Gia 9 years ago	Hope you can help with my problem - just got a 2nd gen & it won't charge. Charger works with my 3rd gen, so it's not that. Tried resetting the 2nd, but that didn't work. The computer doesn't recognize it when connected either - do I need a new logic board? Thanks!
Henry 9 years ago	Pls i don't have iTunes on my system and i mistakenly restore my iPod so now it's asking me too plug iTunes pls how am i going to solve this problem and is there any link that i can click on direct that is going to automatically download it on my system ???pls
jacmac 10 years ago	you guys are the best. .............
MICHAEL 10 years ago	I AM HAVING ROBLEM WITH MY IPOD APPLE A1288 MODEL I FACTORY RESET IT AND IS ASKING ME FOR ITUNES AND I DONT KNOW WHAT TO DO PLS WHAT CAN I DO ABOUT THAT.....
UrgentQuestionQuela 10 years ago	Okay my Ipod 2nd generation hold button is jammend and im trying to avoid taking it apart. So how do I jail break my ipod 2nd generation using Green Poison to reset my phone using the buttons? If that make any sense to you, please get back at me with an answer please!!
CHITHU 10 years ago	IS GOOD IDEAS
NeedTippppps!!!!! 10 years ago	How do I put music from my computer on to my iPod?!?!?!?C:!
@meneedhelp 10 years ago	Okay,I have a Huge problem I bought a sync cord for my iPod 2nd gen but when I plug it in to my computer it doesn't work it only charges I know the port to my computer is not broken because I have a mp3 that works when I plug it in!!!!!!Help me plz!!!!!
Pia \|•!•\| 10 years ago	Thankyou!!! C:with <3!!!!!!
Pia \|•!•\| 10 years ago	Thankyou!!! C:with <3!!!!!!
Powerbook Medic 10 years ago	@Pia - you can see the battery price in the part list to the right. That would be your only cost besides shipping to do it yourself. For us to do it for you, we do charge a labor fee. You can get more details on our Send-in Mac Repair page.
Powerbook Medic 10 years ago	@helpme - you can fix it yourself if you feel up to it. that's what these videos are for. If you don't feel up to it, we offer a repair service where we'll do it for you.
Pia \|•!•\| 10 years ago	Like How Much Does It Cost To Replace A Battery And Where Do YOU Think I Should Get It Replaced Or........Can U Do It Ur Self ?!?!?!? C: Thanks, Pia!!!! P.S. Plz Reply As Soon As U Can!!!!!!
Pleasehelpme!!!!! 10 years ago	yeah.......but,can I fix it my self or is that something I have to just replace that cost money?!,!? Need some TIPS!!!!!!!!!!!!!!!!!!!!!!!!!:(:(
Tip 10 years ago	Great job,I would not try this myself,but you made it look easy , thanks.
Powerbook Medic 10 years ago	@sam - the charging port and logic board are all part of the same assembly. You'll most likely have to replace it.
Powerbook Medic 10 years ago	@Helpme - it is most likely a battery issue.
Powerbook Medic 10 years ago	@Airam - I'm not sure exactly what you mean, but it sounds like you might have the voice assistance feature turned on. You should be able to turn it off in Settings - General - Accessibility
sam 10 years ago	i mistakenly tried to charge my ipod with 12v charger and its not working not anymore, do you know what needs to be change? Which circuit. thank you
Helpmeplease!!!!!!!!!! 10 years ago	What's wrong with my iPod it keeps shutting down but I charge it All nite!!!!!!!!! Please Help Me!!!!!!!!!!!!!!!!
Airam 10 years ago	My Ipod Has This Weird Sound And If You Touch Something It Explains What It Is And I Cannot Turn It Off Please Help Me !! It Gets Annoying .
Raymond 10 years ago	Ilove exelete muy bueno bery goo
Powerbook Medic 10 years ago	@Ganesh - no idea. that all depends how you backed up the songs. I would check with any documentation on software you used.
Powerbook Medic 10 years ago	@rocco - yes, but if you've been backing it up to iCloud, it'll all go back the way it was.
Ganesh Palav 10 years ago	can u please tell us about location of songs which we take from other device,how to find on pc after attached with pc.
Ganesh Palav 10 years ago	what is the location of songs which we took from other device
rocco 10 years ago	by switching the logic board out will I lose all the data on the device?
Powerbook Medic 10 years ago	@rocco - if it is not doing anything at all, even being detected by PC and not showing a low battery warning, it is probably the logic board.
Powerbook Medic 10 years ago	@sunshine - with water damage, it is best to open it up and try to see the extent of the damage. Typically you'll need at least a new logic board.
rocco 10 years ago	I have a 2nd gen touch that I stopped using and now it does nothing what so ever. it won't turn on, doesn't work in any charger, not even plugged into the computer. troubleshooting tricks aren't working. what do you think is wrong?
sunshine 10 years ago	i have and ipod touch 2 generation and in feb. or mar. i droped it in water and the screen won't work. please help me.
Powerbook Medic 10 years ago	@Yang - there is some soldering involved and it does require a soldering iron. There is typically enough solder remaining to just heat it back up and reconnect the points. If you do not feel confident doing it, we do offer a repair service and we can do it for you using the Send-in link at the top of our site.
Yang 10 years ago	Do I really need to solder the daughter board on the motherboard? If so, how to;do I need solder iron(or whatever it is called)? Or only somewhat glue, cause I saw perminant strong glue(not the adhasive securing it on the board), and I tried to pick it off a little bit(figuringout that it might be important. Well yeah, that's all. Please take time to figure how tosolder it, although you guys might knew already.anywaythanks!
Powerbook Medic 10 years ago	@Arkee - it sounds like part of your digitizer touch panel has gone bad, so you'd need to replace that. As far the lock switch, you may want to open it up first to see what is causing the issue but you may need to replace the volume and power cable
Arkee 10 years ago	Hi my iPod touch 2nd generation is experiencing a lot of problems. My bar to unlock my iPod won't slide all the way to the right and sometimes doesn't work at all.Whenever it does work, it works just fine but my keyboard on my iPod doesn't seem to type the letters R or D and number 4 and the symbol ; and sometimes my iPod just clicks on random things for about 15 mins when I'm typing something or when I'm using Safari...I need help
Powerbook Medic 11 years ago	@byrdo - the disabled error is a software issue, so opening it up won't affect that. you'll need to boot into DFU mode and restore it with iTunes to reset it.
byrdo 11 years ago	by openning the ipod is there any way the ipod will reset back to factory cause its disalbled
Powerbook Medic 11 years ago	@liz - you should be able to restore it to factory defaults. you will lose everything on the ipod though.
liz 11 years ago	My ipod 2g is locked an I forgot my password. I also don't have the computer anymore that I hooked it up to for the very first time? How do I unlock it?
Powerbook Medic 11 years ago	@Jerry - i would do a factory restore through iTunes just to rule out a software issue. After that though, if the ipod is just going to sleep it could be a faulty volume and power cable, otherwise it is a logic board issue.
Jerry 11 years ago	my ipod touch is a 2nd gen 8gb ,the problem is my ipod seems to switch off by itself and yes the battery is full , i try already doing the reset button but still have the same problem , memory still got a lot of space around 5 gb , can you help me out , thanks
Powerbook Medic 11 years ago	@alaina - that sounds like a very weird issue, and unfortunately weird issues usually turn out to be a logic board problem.
alaina 11 years ago	hi, my ipod 2g just powers itself down instead of going into sleep mode. and also the volume button turns it into sleep mode. what could be causing this and how can i fix it? thanks
Powerbook Medic 11 years ago	@dude - yes.
dudewithipod 11 years ago	Is there any soldering required in order to replace the logic board flex cable?
Powerbook Medic 11 years ago	@nino - it is most likely a logic board issue.. and if the LCD is messed up too.. it may be too expensive to repair.
nino 11 years ago	Cool. How do I go about fixing my wifi. After water damage, wifi turned grey and it does not work. What would i have to replace for that? The logic board flex cable or there is a wifi cable I can replace? Thank you. Also, how can I get rid of water bubbles on my lcd? The screen works fine but i see a bunch of water bubbles. Thank you
Powerbook Medic 11 years ago	@Alex - it will probably end up being a logic board issue. up to you if it is worth repairing or upgrading to a newer model.
Alex 11 years ago	Greetings from Caracas! my iPod touch 2g freezes when I try to play music, videos or actually any app that requires sound. It also has an interference-like odd sound near the headphone jack. I tried restoring it to no avail. Should I try repairing it?
Powerbook Medic 11 years ago	@logan - the description above next to the title has the information you needed.
logan 11 years ago	i thought this was a video of how to reset your ipod thanks alot jackass i now have a broken screen and ipod parts everywhere why dont you put take appart ipos in the name
Powerbook Medic 11 years ago	@justin - it sounds like you need to connect it to your computer and sync it with iTunes first.
justinweiberg@ymail.com 11 years ago	i have a 2nd gen a1288 it has a arrow pointing up to a blue circlce and says i tunes under it what do i do to get it to the main menu
Heather 11 years ago	Hi, another question for you: I replaced the battery on a 2nd gen that wasn't responding. To my relief, it now is responding. However, the new battery doesn't hold a charge and drains out quite quickly. I'm new to soldering, so I don't know if I didn't do it quite right, or if there is a problem with the new battery. I've looked for answers, but can't find anything anywhere. Thanks for your advice, I really appreciate it.
Heather 11 years ago	that's what I was afraid of, thanks!
Powerbook Medic 11 years ago	@Heather - that'll typically require a new logic board.
Heather 11 years ago	If a new digitizer screen does not work, thereby indicating that the actual digitizer port is bad, is there any way to repair that, or does it require a whole new logic board? Everything else appears to work, just not touch.
Chad J. 11 years ago	That's what I was thinking. thanks for answering! Happy holidays. Already tried the reset :( so, ill see if i can find a broken one on ebay, shattered screen, make one out of 2. Its my wifes. lol
Powerbook Medic 11 years ago	@bijaya - it is most likely a logic board issue if you know the battery is good.
Powerbook Medic 11 years ago	@Chad - that's a weird one. I'd do a factory reset just to be sure, but besides that the logic board is the only thing left.
Powerbook Medic 11 years ago	@Chris - it does take some practice on some repairs. If you feel uncomfortable doing it yourself, you can send it in and we'll do it for you.
bijaya shrestha 11 years ago	i have ipod 2g it is not getting on but its bty is also ok , please help me
Chad J. 11 years ago	I have a 2nd gen ipod touch, obviously. lol. Anyway, it works perfect, plays out of the speaker, but when I plug in headphones it wont work, and freezes. It will play if I connect through the charger port, through a dock as well, but no luck with headphone jack. I replaced jack, but same thing. Any ideas? or is the board just ruined? thanks! Good videos
Chris 11 years ago	I would NOT attempt this repair again. This just doesn't work. The screen/glass/digitizer/whatever-you-call-it will easily break.
Powerbook Medic 11 years ago	@Ali - the only other thing it can really be is the logic board. You may want to send it to us or take it somewhere at this point to be professionally diagnosed.
Ali 11 years ago	Hey, I installed a new digitizer after watching this vid since the touch screen wasn't working. But it still doesn't work, i've tried all the connections and they seem fine, what can i do?
Powerbook Medic 11 years ago	@jops - probably replace the battery.
jops 11 years ago	Hi, my ipod touch (2nd Gen) battery was drained and I haven't used it for a while, I tried to recharge it but nothing happens. I've tried to use the power adapter and even different usb ports of the pc, still nothing happens. What should I do?
Alasdair 11 years ago	Hi, my ipod touch (2nd gen) volume up button is acting like the power button, any help? this has come at the same time as the screen stopping responding so any advice would be great!
Powerbook Medic 11 years ago	@andrew - it depends what is wrong. If it is not powering up, it could be you damaged the battery contacts or the logic board. It should power up without the glass, you just won't be able to do anything.
andrew 11 years ago	i took my ipod apart like you showed in the video but i think i broke something off the logic board will i have to buy a new logic board? and will the ipod turn on while just the glass is off?
SuperTech-IT 11 years ago	@christian - many people think the digitizer is the screen. It's not. If you are replacing the "cracked glass" on your ipod, you want the digitizer, not the screen. the screen is a lot smaller and goes under the digitizer. I would like to give kudos for this great disassembly video. It eliminates the worry about tearing a cable or missing a screw. The upper left screw of the upper circuit board in the one I was working on had a black cover over it, and I couldn't figure out why the board wouldn't let go. Thanks.
julio 11 years ago	my ipod doesnt want to work or turn on ive changed the charger lots of times but it still doesnt work
Powerbook Medic 11 years ago	@cristian - never heard of that issue.. probably a 3rd party screen.
cristian 11 years ago	i bought a new screen for my 2nd generation off ebay but it does not fix .it is too small ? i contacted my ebay seller but he said he send me the right one. is there something im missing?help plzz!
Powerbook Medic 11 years ago	@tristan - that would be the digitizer touch panel. It may just be partially unplugged, but in most cases needs to be replaced.
tristan 11 years ago	i have a question like some others my slide to unlock button doesn't work but if i click double time the home button i have the little back, play, forward and volume button they can work but the rest of the screen dont it's like if half of my screen is working so please if you could tell me how or just wich part of your video i need to do it will be very kind thank and great video by the way.
gareth 11 years ago	hi i have a ipod 2nd gen and im having so many problems with it after replacing lcd, the volume up button when i press it works as normal BUT also acts as the sleep/power button and the top button/sleep/power button does the same when i press it it puts the volume up and as it should powers off / sleep, any help
Powerbook Medic 11 years ago	@Jeremy - I would try an LCD first.
Powerbook Medic 11 years ago	@dnsvt - not sure I've ever seen that. If you can do the hard reset, the power button is functional, so you should be able to power it down with just the power button.
Jeremy 11 years ago	Great Video! I have a 2nd gen as well. When i turn it on all the colors are distorted as in everything is faded and the colors arent clear. Its mainly white but you can see other colors as well just not clear and the colors arent right, again it looks like its faded :( Any Help?
dnsvt 11 years ago	ipod dropped in bath. replaced lcd and digitizer, restored. It now works and charges when plugged in to power (not computer) but when unplugged from power, I have to reset by holding down power and home button until apple logo appears instead of just pressing the power button. Is there a fix for that?
vinod 11 years ago	my apple ipod touch 2nd gen 8gb A1288 is not becoming on and when put in charge it becomes hot
Powerbook Medic 11 years ago	@vinod - it may be a defective battery.
vinod 11 years ago	my ipod touch 2nd gen is not becoming on and when put into chatge it become hot
Powerbook Medic 11 years ago	@Vincent - it can be the battery or the logic board. They are soldered together, so you may have to replace both to replace one unless you want to do some soldering.
Powerbook Medic 11 years ago	@Jerry - it is possible the battery got disconnected inside. It is soldered, so you may have to solder it back into place. Unfortunately you won't really know until you open it up.
Vincent 11 years ago	My ipod is not charging therefore not turning on, any suggestions?
Jerry 11 years ago	Hello. Over the weekend I seemed to have dropped my iPod with the screen facing down to the floor. It was working fine nothing happened. But then it started turning off all the way and if I tried to turn it on it wouldn't so I connected it to the charger and it turned on so I thought maybe it's not anything bad. It happened for about three more days. Then one day after I got home from school I connected it to a charger (because it turned off in school) and it turned on but when I unplugged it, it just turned off all the way again, so now I can only use my iPod if it's connected to a charger. I can't connect it to the laptop also, what can I do to fix this problem?
Powerbook Medic 11 years ago	@Rich - there is no hard drive exactly in an iPod touch. They use flash memory which is built into the logic board. To upgrade to 16GB, you'll have to replace the board and if your iPod was working fine before, you can try to sell your old 8GB logic board.
Rich 11 years ago	i have a 8gb i pod i wanted to know if can i put a 16gb hard drive in my 8gb my 16 is broken tho. my hard drive is still good just something i was wondering
Powerbook Medic 11 years ago	@evin - you'll typically need to reset it into recovery mode and restore it in iTunes. You can do this by holding down both the power and home button until it resets... let go of the power once the apple logo comes up and keep holding home until it gets into recovery mode.
evin 11 years ago	hi, i have a 16gb 2nd gen ipod and when i turn it on it gets stuck at the apple sign. how can i fix it?
Powerbook Medic 11 years ago	@peter - that typically means your digitizer is disconnected or needs to be replaced. we sell them ast touch panel assemblies.
peter 11 years ago	hi i have a ipod touch 2nd gen 16gb i cant slide to unlock it or power of.
Powerbook Medic 11 years ago	@JSR - you'll most likely need to replace the touch assembly.
Powerbook Medic 11 years ago	@Shawna - if you hold down the power and home button until it resets and shows the apple, then release the power button but keep the home button pressed, it will go into recovery mode which you should then be able to reset in iTunes.
JSR 11 years ago	I wet my ipod 2nd generation and dried it immedietlt.It was working fine for 2 weeks ,but i cant slide to unlock it.
Shawna 11 years ago	My son just bought what he believes to be a second generation IPod touch from his friend... his friend gave him the passcode to unlock the IPod, but the problem is, the device wont even give him the option to enter it... It's non-responive for the most part. the only thing it will allow him to do, is power it down... It wont register on my macbook pro, or I tunes either... I was wondering if a system reset would fix this, and if so, how would I do it since it doesnt respond to anything but powering it down???
Andy 11 years ago	I have Ipod 2g, Replaced LCD and touch assembly. However, the lcd went extremely dim. If I remove the touch assembly and disconnect the lcd, then reconnect lcd, I am good. For some reason when I put it back together it dims again. Is it possible, the ribbon cable from the lcd is shorting from something on the logic board? Should that be taped to the back of the lcd frame? I am at a loss here.
Powerbook Medic 11 years ago	@0mar - it may be a bad battery. That's where I would start or you may want to send it to us for a free diagnosis.
0mar3o5 11 years ago	please help! my ipod 2g just randomly stopped working properly. one day i tried to charge it and it refused to. but when it died and i plugged it to the wall it booted up it shows the charging symbol before it goes the lock screen. then when it completely boots up it says 3% and it wont charge till it dies like in 5 minutes. it also wont connect to iTunes. Please I beg of you to respond as as posssible! Thank You, Omar
kia 11 years ago	my ipod got wet. i let it dry. the display works properly. but i could not slide to unlock the screen or use button at top of ipod. so i ordered and replaced both the digitizer and lcd screen. connected properly but still not able to slide to unlock or use the button at top
Powerbook Medic 11 years ago	@cathy - it is difficult to say without opening it up and looking for corrosion damage. This model however the dock is part of the logic board, so you'll most likely have to replace the whole board.
cathy 11 years ago	i spilled drink on ipod had 2 cases on it,hard 1&rubber 1,immediatly took theme off&dried it.well it really wasnt even wet but i forgot 2 check the charger plug in hole.{stupid}it worked fine rest of the day but when the battery got low i pluged it in,it showed it was charging it,but it didnt.never did.do u think maybe it fried the battery or the plug in slot or what?what could i try in order 2 figure it out?dont want 2 take it apart really.it looks difficult 2 say the least.
Powerbook Medic 11 years ago	@brandon - No there is not. The storage is just a flash storage chip on the logic board. There's no feasible way to remove it and hook it up to a computer.
brandon 11 years ago	I have a ipod touch 2nd gen, that has had water damage. The pervious owners tried to put it in rice and what not to no avail, i have taken it apart because they want to see if they can recover the information off the hard drive, but it is not recognized by the computer. so i am assuming that either the battery is toast or something else is extremely wrong, is there a way i can plug the hard drive into a computer without the ipod? or am i correct about the battery and i can just replace that and clean the connections and it should work again?
Desean 11 years ago	My 2nd Gen iTouch doesnt respong when i touch the screen. but i can use all of the buttons. how do i fix this without having to pay 100 dollars at Apple.
Powerbook Medic 11 years ago	@Giovanni - if the picture looks fine, but you are just having to look through glass cracks to see it, its just the touch panel. if you see any black bleeds or lines in the picture, you'll need the LCD.
Giovanni 11 years ago	I have a problem with my screen I don't know if I cracked my panel or the LCD screen how do I know
Powerbook Medic 11 years ago	@cc - this is a problem with windows detecting the ipod correctly. Make sure you have iTunes installed and try a new cable. Besides that, there may be a logic board issue.
Powerbook Medic 11 years ago	@SC - on the metal LCD bracket, there are two holes where the two pegs on the back of the LCD slide into to keep it secure.
cc 11 years ago	I replaced the LCD in my 2nd gen Touch and when i conect the ipod to the computer it show this: Windows has stopped this device because it has reported problems. (Code 43) please tell how to fix it
SC 11 years ago	I replaced the LCD and digitizer in my 2nd gen Touch. Everything was working well UNTIL I was snapping it back together and the LCD broke. What is the trick to aligning the LCD in it's correct position before snapping the unit back together?
Powerbook Medic 11 years ago	@Gary - yes they can. Depending on how far you go, soldering may be required.
Gary 11 years ago	hello, is it possible to swap out the top portion of the logic board ( volume & power buttons, wifi assembly). This is a 2ng gen with a damaged digitizer port. I have another logic board i could use the port from. Basically can the 2 portions be seperated and reattached? Thanks.
Powerbook Medic 11 years ago	@Luke - it is probably an issue with the logic board if it isn't showing anything on the screen and it isn't being detected by your computer.
Powerbook Medic 11 years ago	@john - that would typically mean your home and power button are getting stuck.
Luke 11 years ago	I jumped off a fence and i landed on my 2nd gen itouch. I reset it and plugged it into itunes. Nothing happened and the screen is black what should i do?
john 11 years ago	hello, my 2nd gen itouch keeps taking a pictures of the screen.Cant figure out what the problem is.please help thanks
Harmony 11 years ago	I got my 2nd gen wet and i dried it out, it wont go into apps and wont come up on itunes, its not the computer.
Robert 11 years ago	@brian, there are 3 solder joints at the logic board end of the battery's cable that must be heated & released to replace the battery.
Robert 11 years ago	@kris, try leaving the iPod hooked to the computer for at least a couple days straight without disconnecting it. The computer has to be set where it will not go to sleep either. This sometimes jumps a logic board off that has entered a critical error mode. It has worked for me in the past.
Robert 11 years ago	@emily, try hooking up to the computer that says you cannot connect without the passcode then hold the power & home button down, ignore the prompt to turn off that will pop up, continue holding until you see a prompt to connect to the computer. The computer will now recognize it as an iPod in recovery mode. You will have to restore the iPod to original settings to continue, meaning you'll lose all of its content but this will get you past the passcode.
brian 11 years ago	Hello, I want to disconnect the battery. can I detach the ribbon connecting to the battery in order to replace it?
Powerbook Medic 11 years ago	@jesse - that will typically be an issue with the LCD or the LCD cable connections. Reseat the cable first, then you'll probably need to replace the LCD.
jesse fletcher 11 years ago	the back light on mine wont turn on
X 11 years ago	@Powerbook Medic and emily WRONG! just put the device in dfu mode and restore duhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Powerbook Medic 11 years ago	@ emily - Sync it to the original computer or sync it to another computer and do an erase and restore
emily 11 years ago	one of my friends gave me her daughters ipod and it is disabled how do i reset it i have tried itunes and it says that it cant unlock on itunes that i have to do it on the ipod WHAT ELSE CAN I DO?
Powerbook Medic 11 years ago	@Rob - the 8GB versions are technically the same so you can interchange those, but anything larger, no.
Rob J 11 years ago	Can I upgrade my 2nd generation iPod Touch with a 3rd generation logic board?
Powerbook Medic 12 years ago	@kris - it is most likely the logic board at that point. Just depends if you are in the market for a newer model if its worth replacing the logic board to repair it.
kris 12 years ago	my ipod just wont turn on, sync to my computer or do anything... time to get a new one? Prefer not too if possible...
jennifer 12 years ago	I have an ipod touch that is stuck on the apple logo. even after I reset it (by holding the top and home button, it comes back on and still goes stays on the apple logo. is there anything i can do or is it a lost cause. please help
Powerbook Medic 12 years ago	@Andy - does it sync up to your computer? You may also want to check the contacts from the battery to the logic board and make sure they are all connected well.
Andy 12 years ago	I recently replaced the logic board with the battery that I purchased from you. When I attach the sync cable, it will not charge the battery. Please help.
Powerbook Medic 12 years ago	@Diego - you generally should be able to just go in reverse. Just make sure when taking it apart you have organized your parts and screws chronologically.
Powerbook Medic 12 years ago	@julio - you'll most likely need to boot it into DFU mode. Google search should show you how to do it.
Diego 12 years ago	So where is the putting it back together video?!?! LOL Great video by the way :)
julio 12 years ago	What can I do if my ipod doesn't boot up all I get is the apple logo and then it freezes. Also when I try to charge it the same thing happens and it doesn't charge.
julio 12 years ago	What can I do if my ipod doesn't boot up all I get is the apple logo and then it freezes. Also when I try to charge it the same thing happens and it doesn't charge.
Powerbook Medic 12 years ago	@noven - you'll have to restore it in iTunes to reset the password.
noven rey 12 years ago	i forgot the code how to unlock it? please help me
keveners209 12 years ago	where is the antenna connection located. i mean theirs like 15 little connections on the WiFi cable and i used the M3 conductive tape the hold it down and by removing it can damage the cable. oh and the new WiFi cables didn't come with the little wire mesh pieces are they a necessity. i don't understand
Powerbook Medic 12 years ago	@keveners - that would be an issue with the antenna connections. I'd reseat it and check for any damage.
keveners209 12 years ago	good video i like it. had a question about the wifi cable. i replaced it on 3 differ ipod touches 2nd gen and now i get no wifi unless i stand rite next to router. what could i have done wrong. plz help
dale 12 years ago	super weird problem. i have and ipod a1288. i put in headphones and can hear the music perfect. BUT when a singer sings, it sounds really far away but the background music is still perfect. sounds like an instrumental. any ideas?????
Powerbook Medic 12 years ago	@John - I would recheck your connections and make sure the battery connections are still intact.
John 12 years ago	i followed these steps and I reassembled it and now it wont turn on.
Powerbook Medic 12 years ago	@jeremy - we sell them in the part list to the right. If the one you need is out of stock you can sign up for an in-stock notification on that product page.
Powerbook Medic 12 years ago	@roberto - no it is not. As long as it is made for 2nd gen touch you should be fine.
jeremy 12 years ago	i fried the motherboard on my 2nd gen touch. any way to get a new replacement? have been looking everywhere and cant find one.
Roberto 12 years ago	Hi, is it critical to get a replacement digitizer assembly with exactly the same serial number as my existing broken one (821-0627-A)? The replacement I have doesn't work and its serial number is slightly different (821-0627-06). Also, if it's not the digitizer that's faulty any idea what else it might be? Any info appreciated.
Powerbook Medic 12 years ago	@Lisa - you'll most likely have to take the front all the way off.
Lisa 12 years ago	Thank you. Would I have to open it up completely to re-align it or can I just open up the top area and snap it back closed and hope it works? I wouldn't attempt fixing it myself as far as replacing it because after watching your video it looks way too complicated for me. Thank you for responding.
Powerbook Medic 12 years ago	@Lisa - it may be just out of alignment and needs to be reseated, but most likely it'll require replacing it.
Lisa 12 years ago	Hello. I was wondering if there was any "easy fix" for an Ipod Touch 2nd gen. power button without having to replace the cable? It still works, for now, but it is VERY hard to press to get it to work. Thank you.
Powerbook Medic 12 years ago	@Andy - yes you can.
Andy O 12 years ago	Can you replace a Ipod touch 2nd Gen 8GB logic board with a 16GB logic board?
Powerbook Medic 12 years ago	@Anthony - you'll probably need a new touch panel, but with liquid spills its hard to say without seeing the extent of the damage inside.
Antony 12 years ago	my ipod got a little wet and now the lower part of the screen wont work. Aka slide to unlock It plays songs and every thing is there when hooked up to computer songs&apps please help
Powerbook Medic 12 years ago	@Max - with water damage you'll want to open it up and look for any corrosion damage to help diagnose the issue. It could be the digitizer or the logic board.
Max 12 years ago	Hi Doc, Your videos are great and already helped to fix a Mac ;) I got an Ipod 2G that got a bit wet (In a bag) The touch screen is not working reading here and there it's either the Wifi Cable either the digitize, how can I test befor to order one or the other part? Thanks
Lisa K 12 years ago	Thank you. That's what I figured about not having the SHSH Blob. :( I called Apple yesterday and they were NOT the least bit helpful! I didn't want to put too much more money into it, being as it's only a 2nd gen, but I guess I'll have to if there's any hope of fixing it. Thanks again for responding. It's so nice that you want to help people with their iPod problems.
Powerbook Medic 12 years ago	@Lisa - without the SHSH blob you are sort of stuck as far as downgrading goes. If there isn't any physical damage to it, I might would recommend taking it to an Apple Store and begging if it is out of warranty. You can replace the logic board which would probably fix it if you want to go that route.
Lisa K 12 years ago	Great video! I have a 2nd gen iPod Touch. Everything was working perfectly on it until it got upgraded to IOS 4.2.1. (the most recent one). Now, the iPod lost ALL sound! None from the internal or external speakers at all! Also, when I go to play a song or a video, it will not even start playing...it just goes back to the song or video menu. I think it's a software related problem, but what do you think? I've tried rebooting it, restoring it (about 20 times), but I don't have the SHSH Blob for it to downgrade it because I bought it used. :( Do you have any ideas on how to possibly fix this? It's like new and I love it.
Allen T 12 years ago	By the way, that last comment was for a third generation ipod touch, If that makes a difference.
Allen T 12 years ago	I purchased a broken ipod with a cracked digitizer, and the touch screen was not responding. So replaced the digitizer. The new digitizer is connected properly. The touch screen still does not respond. What should i do? Or, what could the problem be? thank you.
Powerbook Medic 12 years ago	@sue - the video doesn't cover putting it back together, but there should be a couple of screws to reattach the cable to the buttons.
Powerbook Medic 12 years ago	@ryan - that would typically be a logic board issue, but I would go back in and reseat all the cables, maybe something is getting shorted out.
sue 12 years ago	great video, ive got that far but how do I put the new buttons on the new flex cable for the power button and volume. is there a video for that?
ryan 12 years ago	i changed the on/off-volume cable but now the ipod wont power up or connect to the pc. what can I do?
Powerbook Medic 12 years ago	@Tyler - you'll have to separate the midboard from the glass on the old assembly.
Tyler 12 years ago	my glass didnt come with a home button.. how do i take it off? HELP!!!
Powerbook Medic 12 years ago	@tracee- I'd replace the battery first. Unfortunately with these the battery is soldered, so you'll need to solder or replace the logic board with the battery already attached.
tracee 12 years ago	hi my ipod wont turn on unless plugged into a pc. but then it wont charge and make a weird constant beeping sound. wen i press the sleep button the beeping gets distorted but still beeps. wen the ipod goes back into sleep the beeps slowly return to "normal" chime-like beeps. help please :(
Powerbook Medic 12 years ago	@ruel - that will typically be a bad LCD or logic board.
ruel quimbo 12 years ago	Hello my iPod has no more light. but i can still see the menu. what should i do to fix this problem?
Powerbook Medic 12 years ago	@Louis - It is probably more major than just the screen if its not detected by your computer any more. Could be the logic board or battery. You may want to send it in to have us diagnosis it at this point.
Powerbook Medic 12 years ago	@Stefan - it is most likely some issue with the logic board whether it got shorted out by static charge or possibly a damaged cable is shorting it out. I'd try just plugging in the logic board by itself to the computer and see if its detected.
LOUIS 12 years ago	HELLO I DROP MY IPOD AND BROKE THE SCREEN AND NOW IT WONT TURN ON EIGHT ER. CAN YOU GIVE ME SOME POINTER ON WHAT TO LOOK OUT FOR ?
Stefan 12 years ago	I have a 2nd gen 32gb. it just had a broken screen. now after replacing the digitizer, it is not recognized by my computer and also will not start up. I will try replacing the volume/powerbutton to see if I can get it into dfu mode. if not then i am unsure. It was just working and now not. I have done these repairs a lot but never had one just not respond after replacing a screen. any suggestions?
Powerbook Medic 12 years ago	@Jennifer - you'll need to restore it it itunes. You will probably have to put it in recovery mode by holding down the home button on power up to get there.
jennifer 12 years ago	LOCKED IPOD ... how to unlock? I do not have lock code... it's my deceased Niece's IPod...and trying to access it. NEED HELP
Erik 12 years ago	A very clear story, I now have to do it myself... apart from that it only shows the 'taking apart'... not the putting it all together and get it working again... ;-)
Darrell 12 years ago	This guy is a tech savy pro. Excellent Video. Im a old school tech and I know what it takes to do this. 38 Karat Fine for this production.
Powerbook Medic 12 years ago	@Bill - it takes practice with whatever tool you use. It is not a repair we recommend for first timers.
Bill 12 years ago	CAUTION: Tried using the plastic tool that came with my battery without success. Figured I would try the metal tool like this guy. Delaminated my LCD in the first 5 seconds. Nothing to lose, so I continued and delaminated every other spot I tried. Sure, he did it, but how many times did it take before success. DON'T use metal!!!
Jason Wren 12 years ago	Great Video But Great The Whole Screen One I Did It
destreev@yahoo.com 12 years ago	this was a very, very helpful, video on dissasembling the ipod. Thanks Victor
drbile 12 years ago	i have apod 2nd gen. when i use after ther is aproblem that delate most of my programes eg.games books and most programes so if you make me help please sent my emil yuusuf88_38@hotmail.com..
Powerbook Medic 12 years ago	@Bone - it is probably just the battery.
Bone 12 years ago	please I wanto know why my ipod 2nd generation can only function when charging it..
ravi 12 years ago	iPod Touch 2nd Gen with model number A1288 manual
Powerbook Medic 12 years ago	@Wilson - you'll have to restore it in itunes and reload any data you had.
Wilson Iroi 12 years ago	I have a Ipod Touch 2nd Gen (Model A1288)was stolen and a week after the police recover it back but they ceate a password that stop me from using it back. is there any way i can reset or bypass that password?
Antony 12 years ago	The gold pin under the home button on motherboard has broken can it be fixed??
Powerbook Medic 12 years ago	@lee - it most likely will need a replacement logic board at this point.
lee 12 years ago	i have a ipod 2nd gen. it worked til i opened it to replace the screen. plugged the new screen in, it worked. didnt close the ipod. was waiting for wi-fi flex cable. then wen i got the flex cable, it wouldnt turn on,charge,windows didnt recognized the device. i found corrosion on the upper logic board where the screen connects. HELP! :(
Powerbook Medic 12 years ago	@spencer - a skull? that sounds like it is jailbroken. You may have to go into DFU mode to fix it at this point. You should be able to find details on that online.
spencer 12 years ago	Hi i have the 2nd gen i cant get it to do anything the computer dos n't respond to it and it has a picture of scull on screen can it be reset or is this a virus. please help regards spencer
Powerbook Medic 12 years ago	@GMK - you probably just need to replace the headphone jack. it is a tricky repair though as it does require soldering. the other option is replacing the logic board which includes it.
GMK 12 years ago	My ipod touch 2nd gen has 2 problems. Right side headphone jack does not work and speaker works always inspite of my head phone jack in the jack. Do you think this problems are fixable. If so is it worth repairing or buying a new touch?
Powerbook Medic 12 years ago	@manolo - if it isn't detected by your computer, it can be the cable or the logic board.
manolo 12 years ago	my iphone dont turn on, when i connnect it to a power supply nothing happen
samantha 12 years ago	do u know what would cause my ipod touch 2nd gen to not show the app thumbnails? they all(apps) work but on the home screen the downloaded apps are like a silver/grey.
Powerbook Medic 12 years ago	@Greek - you probably need to replace the volume and power cable, but I would go to the Send-in Mac Service link at the top of the page and request a quote to get all the possibilities and pricing.
Greek 12 years ago	I dropped my 8G Itouch it charges and volume works home button works the only thing that dont is the slide for unlock and turn off,how much would it cost to fix or is it an easy fix for me i can do most things with it
Powerbook Medic 12 years ago	@virgil - you can try recovery mode first. turn it off then turn it back on while holding the home button. this should let you get to the point of restoring it in itunes. if it doesn't, it is probably a logic board issue and may not be cost effective to repair.
virgil 12 years ago	hey i have an ipod touch 2nd gen and the apple logo wont go away. its plugged in. the ipod go black then starts it all over again.. black screen,apple logo,black screen, etc. what would cause this? is this worth repairing,replacing some parts?
PK 12 years ago	There are at least 4 different sizes of screws and I mixed them up. Where does each size go?
Powerbook Medic 12 years ago	@Andrea - most likely
Andrea 12 years ago	Do i need to get a new logic board thing?
Andrea 12 years ago	hi. i have the same problem as Lakendra. Mine is an ipod touch 2nd gen though. water damage. i dried it out with rice. works but the touch screen doesnt work. also i tried replacing the screen and it still wont work? :(
Lakendra I. 12 years ago	I have a 3rd generation iPod Touch with water damage. It charges up fine, it also comes on but when I try to unlock the screen it doesn't work and sometimes the screen will just turn white. What can I do?
Powerbook Medic 12 years ago	@val - it should show something on the screen atleast after plugging it up for a few minutes. if it does but still doesn't charge, you probably need a battery, otherwise it is probably a logic board issue.
val 12 years ago	I have a 2nd gen Ipod touch.It just dosn't churge I can not iven turn it on . Is there someting I can do myselve to fix it. Thanks.
fewfrw 12 years ago	i forgot my password
dooner dal 12 years ago	il fo le metre sur un point de flash aprai il fo le remetre a jour sur la version la plus recente
Powerbook Medic 12 years ago	@Ping - I would try to restore it from iTunes if you haven't already. After that, you may want to have it looked at by a professional.
Ping 12 years ago	My ipod 2nd generation model A1288 is not working, i press the power button, only the cable image flash on the monitor, and a cd itunes, it hangs on that. what can I do to fix this? thank you.
Powerbook Medic 12 years ago	@Erick V - we charge $30 labor and the cost of the battery which is $18.95. You can schedule a repair by going to the Send-In Repair link at the top of the page.
Erick V 12 years ago	how much will it cost for yall to change the battery of an ipod touch 2g?
Powerbook Medic 12 years ago	@Nikita - yes those are all part of one cable. It is called the Volume and Power Cable. We sell it in the product list to the right.
Nikita 12 years ago	I have a 2nd gen Ipod touch. The power on does not work, when I turn it off the only way i can turn it back on is when i put it in charger/dock. And also, the volume and sleep button is somehow connected, they both turn the ipod off and raises the volume. Is there anyway I can fix it myself? and if so what are the necessary tools? Thank you.
Powerbook Medic 12 years ago	@jesse - that could be an issue with the LCD itself or the cable connection. These videos are really just for help taking them apart. You'll need to try and diagnose the problem or you can send it off to us to diagnose for you.
jesse 12 years ago	this video diddnt help me i dropped my itouch 2g on the ground and when i piked it up and turnd it on the screen was just all white but i can still kind of see the outline of color i need to know if there is a way i can fix itt pleaassee hellp!!!
vicki 12 years ago	the only thing I would suggest is NOT to use any metal tools, but plastic guitar picks instead, moving along and letting the picks help keep the unit open as you go...as many do not have the hand skills to use the putty knife...and may save the screen from cracking in the process....just a thought. Thanks. V.
Rico 12 years ago	My Itouch's back light broke and I couldnt see the screen without a very bright light so i opened it and now my screen broke and my itouch wont turn on how much to fix this? I probly just need a new glass screen and a person who knows how to put it back together.
Lee 12 years ago	I left my iPod in my car, and i went out to get it. it was so hot i couldn't touch it, and I had to leave it be to cool off. Then, i tried turning it on and it wouldnt work. The only time it turns on now is when it's hooked up to my car adapter. I tried to follow this video to take it apart...The screen is now cracked and the LCD is messed up. Is this the point where I just send it in?
Powerbook Medic 12 years ago	@shannon - You'll likely need to get it professionally diagnosed at that point. Give us a call at 1-866-726-3342, option 2.
shannnon 12 years ago	i have a ipod touch 2nd gen and i plugged it into the computer to charge and nothing is happening. it wont even turn on. even tried to hold the power and home button for 10 sec. what do i do
Powerbook Medic 12 years ago	@tomy - for the headphone it could be the jack itself which we sell or the logic board
tomy 12 years ago	the lcd display of my ipod doesnt work and my port for headphone have problems what should i do with the port. sorry for my bad english :)
Robert 12 years ago	My 32gig 2g ipod touch was run over by a car. It will not power on or get detected when I connect it to my computer. I followed your instructions and took it apart. Visible damage to the battery, headphone jack and of course the screen. However there appears to be no damage to the logic board. So is there a way to tell if the logic board is still operational?
ipod A1288 12 years ago	se me mojo y la pantalla esta en blanco
phil 13 years ago	yeah backlight should be part of the screen, also check the flex cables of possible damage...
Scott 13 years ago	I have a question after watching the video. I was asked to see about fixing one of these for a neighbor and the video is very helpful, but I didn't see or hear mentioned anything about a backlight or inverter for the screen. The backlight is out on the neighbors, so is that part of the screen itself then?
Powerbook Medic 13 years ago	It could be just a loose display cable or it could be a more severe problem that may require replacing the LCD or even the logic board. Probably best to get it professionally diagnosed at this point.
Carlee 13 years ago	My daughter dropped my iPod now the screen is all white. It will turn on and off and that is it. What are my options?
jsmiv28 13 years ago	So i took my ipod touch for a swim and discovered that it doesn't work to well, or at all, after it gets wet. (long story, not to proud of it either) Can you guys repair an ipod touch after it has pulled a Michael Phelps and how much does that usually run or should I be getting a shovel and an honor guard?
Powerbook Medic 13 years ago	@Justina - water damage usually affects the logic board pretty quick and given your issues, the LCD or the logic board are most likely the problem areas. You can look around the logic board and see if you see any corrosion damage. We offer a free diagnosis if you want us to take a look at it. You'll only be responsible for shipping if you decide not to have it repaired.
Justina 13 years ago	I dropped my ipod in the bathtub a couple months ago. And The first thing I did was try to turn it on. It would not touch and the screen was very dim. I got told I need a new frame and digitizer. Well I ordered parts from online and my dad tried to fix it. We replaced the parts and it still didn't work. I'm hopeless and I can't live with out my Ipod. I don't want to pay big money to send it into a repair shop or buy a new one. So if you have could help me. I would be extremely greatful!
ALFREDO 13 years ago	Dear doctor, My name is Alfred and i write from Italy, I watch your video and i was amazed by your great technique! compliments! I have a problem with ipod 2g or 3g(i think is egual), my home taste don't work correctly and i don't find video on home button change or repair, also i think that the problem is the piece under the taste in particular the rubber under the taste (if there) because if i click the taste with energy it work but if i click normally the taste sometimes work. I hope i was clear and i apologize for my bad english! I aspect your notice and i thank you in advance!
alex 13 years ago	i just want to say you guys are the best guys on the net for this stuff...PERIOD! thanks
PowerbookMedic 13 years ago	@ anonamous - You likely have a problem with your logic board, and would need to replace that component.
anonamous 13 years ago	my ipod went for a swim last year but i can turn it on to the low battery screen but it wont charge any ideas?
Powerbook Medic 13 years ago	@Mike - i would try another usb port just to be sure it isn't something simple. I would try leaving it plugged in for at least 10 minutes. If nothing comes up on the screen, it'll be either the battery or the logic board. You may want to have it professionally diagnosed.
Mike 13 years ago	Very helpful I just have a troubleshooting question, my iPod touch (a1288) just stopped turning on plugged in or not no response it was working before I plugged it in to charge on pc USB port but the next morning when I went to retrieve it nothing! Any ideas?
Powerbook Medic 13 years ago	@Kat - that is typically going to be the digitizer which is part of the touch panel assembly.
Kat 13 years ago	Ipod touch gen2 lights up ,right time and date,shows wallpaper,but will not let me slide to unlock.Any ideas what is wrong?
Drew 13 years ago	Very good video, thanks.
Powerbook Medic 13 years ago	@Rene - It includes the glass and digitizer. You can look at the photo of the product by clicking the product to the right. It does not include the home button. The video should show where the midboard is located.
Rene 13 years ago	ipod touch A1288 1- Does the touch panel assembly includes the glass, plastic frame and the home button? 2- Is the rubber band around the plastic frame assembly or glued to the inside of the ipod metal frame? 3- Can't see where the midboard assembly could be located on my ipod. Many thanks
Powerbook Medic 13 years ago	@Rene - you'll have to change both. It's one assembly.
Rene 13 years ago	MCan i change only the glass (broke it) ot have to change the touch panel assembly? Thanks
Rene 13 years ago	MCan i change only the glass (broke it) ot have to change the touch panel assembly? Thanks
mavric 13 years ago	grate vid, mike its to stop idiots from taking thing apart they dont understand!! if you dont know leave it alone and let someone that dose know! get the picture!
Powerbook Medic 13 years ago	@Ronald - we ship internationally. If El Salvador is in the country drop down box, we'll ship there.
Ronald 13 years ago	i want know were can i buy the part of the ipod in el salvador
Powerbook Medic 13 years ago	@Mike - we sell several service parts for the iPod Touch 2nd gen as you can see to the right. Repair on them isn't extremely easy however so it is not for a novice, but we sell these parts to individuals every day willing to try.
Mike 13 years ago	Question is... Why would someone have a need to take it apart if there are no user servicable parts inside ???
ortiz 13 years ago	Muy buena explicacion del procedimiento para desamblar el iPod,
EMANUEL 13 years ago	grazias estas guis son muy buenas para le gente qee vive eb mexico ya qee no contamos con el soporte tecnico de EUA ii la pagina es muy buena felizidades...
DANNY W 13 years ago	awesome!!!!!!!!
Brent 13 years ago	Great video. Describes everything real time step by step. Thank you for this.
Bill 13 years ago	This is what I wanted to see. Obviously some finesse is required, but knowing exactly how many screws are present and when aprying is ok in the process helps greatly.
TC 14 years ago	This is grate, takes a lot of concert about what it would cost me when the battery dies! Now, I feel good to recommend ipod touch to my friends.
Cy 14 years ago	Cool! thanx!
Lisa 14 years ago	Very informative