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 Post subject: Superdrive Problem
PostPosted: Wed Feb 04, 2009 5:50 pm 
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Joined: Wed Feb 04, 2009 5:43 pm
Posts: 1
Hi,

I have just replaced my faulty superdrive (it wouldn't burn disks properly and only recognised about 50% of DVDs inserted into it). After replacement the new drive has power as it will allow me to insert a CD and then I hear it spinning and reading the disk however the disc icon never appears on my desktop and it won't eject the disc either!! Also when I go into Aout This Mac and click on disc burning it says "No burning device was found."

Can anyone help? Could it be a faulty connection between the DVD drive and the computer or something else?

My computer is a 15" Mac Book Pro 2 GHz Intel Core Duo

Thanks,

S.


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 Post subject: Re: Superdrive Problem
PostPosted: Thu Feb 05, 2009 7:02 pm 
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Joined: Thu Feb 05, 2009 6:59 pm
Posts: 1
I too have the same exact issue. Received, installed replacement drive last night.

Replacement superdrive powers up, accepts cd but computer will not recognize.

Same machine as Stefan.

Thanks,

Howard


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 Post subject: Re: Superdrive Problem
PostPosted: Wed Feb 11, 2009 6:11 pm 
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Joined: Thu Feb 27, 2003 6:35 am
Posts: 977
If the old drive was doing the same thing it could be a problem with the cable or the main logic board. Otherwise, it may be a defective drive. If you ordered it from us, you can contact our RMA department and setup an RMA to get it back here, tested, and a replacement sent.


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