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 Post subject: repair advice needed
PostPosted: Thu Dec 16, 2004 10:41 pm 
I'm not an IT guy, but I need some advice. I have a small design firm and back in September we had a layoff. (Over the summer we lost our biggest account.) Apparently one of the former employees set the master password on 3 of our PowerMac G5's and 1 of our PowerBook G4's. Of course, no one admitts to doing it. (We never used passwords before this...some lessons we learn the hard way!) We brought in 2 IT consultants for advice when we discovered the problem. One consultant says a fast repair would be to replace the hard drives on each computer and trash the ones with the master passwords. The other consultant says the computers are unrepairable and need to be totally replaced. Which solution is correct? Is it a big deal that we don't have the master password? Besides not being able to do a clean reinstall, what else won't we be able to do? We have tape backups of all the important client files and copies of all the software that we use. Obviously, we are now going to have a secure network going forward, but I'd appreciate any insight into which one of these guys has the right answer. Thanks.


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 Post subject:
PostPosted: Wed Mar 02, 2005 9:14 am 
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Site Admin

Joined: Mon Feb 24, 2003 1:58 am
Posts: 940
Are you running OSX? If so, just boot from as OSX CD and change your Password...easy fix. Trashing the hard drives would be a drastic solution, yet still a solution.

-Bradley
PowerbookMedic


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