July 23rd, 2009
So a customer sends in his iPhone 3G to have the LCD replaced…but there was something peculiar about this particular iPhone. By peculiar I mean that none of us here had any idea as to exactly what it was, but it sure wasn’t an iPhone.
The phone came in an iPhone 3G box…sortof. The box looked like an original except it wasn’t glossy and some of the icons on the phone itself were different.
Even more telling was that on the back case, instead of iPhone, was simply “Phone”. It was also designed by Tvphone in America.
There were other major differences as well such as a smaller LCD and a different dock connector.If you had ever seen a real iPhone before, you would have realized that this was a fake.
So of course, the tech who was assigned the repair had to call the customer and tell him, “No Sir, That’s not an iPhone.” The customer was left shocked and furious by the news….not at us, but at the guy who he purchased the phone from on eBay for $150.
You can see all of the side by side comparisons in the video gallery below.
July 9th, 2009
Throughout the years, we’ve seen some pretty strange things here. There was the guy who had 3 Clamshell iBooks that somehow became infested with roaches, so he placed all the units in the freezer to kill the roaches…then sent the units to us. There was the guy who loaned his laptop to a friend, and his friend accidentally spilled “water” in the unit…that was fine until we discovered it was urine…not water.
We’ve seen units run over by cars and dropped from buildings…iPods that have been washed and dropped in the toilet…Yes, we’ve seen just about everything.
So, I’ve decided that rather than keep these interesting repair stories to ourselves, we’d share them in our blog and call the segment, You Did What!? So that brings me to this week’s – You Did What!? At the beginning of this week, we received a Macbook that had been burned by a candle. This Macbook hadn’t just been singed, it was burned all the way through the plastic and LCD. (Picture below.) That in and of itself isn’t too horribly bizarre for us. More bizarre is that the very next day, we received another Macbook burned in exactly the same way.
Total Repair Cost:
LCD – $149.95
Back Case – $49.95
Labor – $95.00
Total – $294.90
To Visit our Mac Repair center, click here.
1-866-726-3342
