May 5th, 2010
Frozen iPod Touch? Does your iPod Touch not turn on or not sync to your computer? There are a few ways to perform a soft reset on the iPod Touch to get it up and running again.
1.) Method 1 – Hold the hold button at the top of the iPod until the slide to power off screen appears. Slide your finger to power off the iPod. Then, hold the hold switch until the iPod turns back on and the Apple logo appears on the screen.
2.) Method 2 – Hold the Menu and Hold buttons at the same time until the iPod restarts and the Apple logo appears.
3.) Method 3 – If your iPod boots, go into the system preferences and then General –> Reset. There you will find several settings to reset the iPod Touch.
If your iPod Touch still will not sync to a computer, try these additional steps.
1.) Try another USB port on your computer.
2.) Restart your computer.
3.) If you don’t already have it, download the latest version of iTunes.
If you continue to have issues with your iPod, we offer free diagnosis for iPods with our Send-In Mac Service. iPod repair is $30 labor + part cost. We offer free shipping and will even ship you a box.
The video below shows you how to reset your ipod Touch. This video is also available at our Mac repair guide site.