Mac Repair Guides for Apple Macbook, iPad, Powerbook iPhone & iPod

Comments

Powerbook Medic 5 years ago	@Andy - You may have bought a battery made for the larger capacity iPods which are slightly thicker and won't fit in the 30GB back case properly.
Andy 5 years ago	Replaced battery, now the top and chrome back are separating on one side. How do I fix?
mike 7 years ago	is there a batt inside that can be replace I charge it but it does not last long
Bruce 7 years ago	I have an iPod 5th Gen Enhanced 30GB that turns on, hold a charge, screen lights up, I select music and artist but get nothing soundwise - both from jack to earbuds and from charging end when plugged into speaker
Edith 8 years ago	I have been looking for a battery for my iPod model no. A1136 it's a 80 GB and don't know if they ones sold here willfo because they are 30 GB and 60 GB can some one tell me if these will follow it?
Michelle 8 years ago	My iPod 5th generation will not charge. When plugged in to the wall outlet , it attempts to turn on but says please wait very low battery.
MasonR 8 years ago	Thanks, I will be back at the end of the month to get the parts I see you have listed.
Powerbook Medic 8 years ago	@Mason R. - that typically means it is having trouble loading the operating system. your hard drive could be corrupt and needs to be restored or is defective.
Mason R. 8 years ago	I have a 5th Gen iPod 60GB // Model A1136 // S/N ...txl // EMC 2065 // with Video The problem I have is that the screen comes on and displays a red X in a red circle. www.apple.com/support/ipod <---- the only message I get. Any ideas?
Deimos 8 years ago	@Steven - Same problem for me. There are small rubber-like spacers that "connect" the thumbwheel (and center button) to push switches on the board. On my iPod the center wheel spacer had slipped. I repositioned the spacer and all was well. Disassembling the case is tricky. Refer to the instructions posted elsewhere on this site; they are very helpful. Of particular importance are the locations of the six (?) locking tabs on the sides of the front faceplate. Knowing where these are helps to remove the faceplate without damage. Six (?) small screws need to be removed to separate the faceplate from the board. You'll need a #00 Philips head screw driver to accomplish this. If you decide to order any additional parts, such as a new battery, include a set of these screws in the order. They are tiny and easy to lose, but cheap. Lastly, try to make sure you do everything you want to do before reassembling the iPod: everytime you take it apart you risk damaging it.
Steven 8 years ago	I have a 5th Generation iPod (60gb A1136) and the center click wheel button stopped working. It seems to be stuck in the down position. Can I fix it by simply replacing the button or do I need to replace the logic board? Thank you in advance for your help.
Shauna Soldate 8 years ago	My nano keeps showing that it is in lock mode without the hold button being on. I have done everything and cannot seem to reset it, including resetting it to factory defaults. Is there any hope for my nano?
Powerbook Medic 9 years ago	@Peter - if sound isn't working for both headphones and through a base station, it is most likely going to be the audio processing chip on the logic board. I would try to do a factory reset just to rule out a software issue, but it will most likely require replacing the logic board.
Later, Peter 9 years ago	30gb. iPod Video (black)... no sound from either output connection (base & headphones). It boots up fine... the entire menu comes up & can be negotiated with the click wheel... any fixes for the sound issue?
krissyj1010 9 years ago	i have an ipod 5th gen a1136, it powers on fine it runs through the system reset fine as well but when i connect it to my pc itunes tells me it is currupt and that i need to restore it, so i do, it takes forever then restarts, when it does itunes does the same thing all over again telling me it is currput, what do i do?
vi 9 years ago	is this logic board? connected to pc: ipod (A1136, 80 gb)shows in itunes, all files intact, all files play. disconnected from pc, menu window shows, but no response from click wheel; backlight only resumes when I click lock switch on-off. no response to center/menu button reset. battery charges fine. good video, by the way!
Powerbook Medic 9 years ago	@Pamela - that is a weird one. I would say it is most likely a partially defective logic board issue if it works fine in the dock but won't sync to the computer. If the hard drive clicking is louder than usual, however, that's typically a sign of a failing hard drive.
Pamela 9 years ago	Ipod Classic shuts on and off repeatedly. Just shows apple logo. I can hear it clicking but it won't display any menu or play at all on it's own. Won't show up in itunes when I hook it up to my computer but when I hook it up to my Memorex stereo with ipod dock it plays fine. What the heck?
Powerbook Medic 9 years ago	@chas - most likely a bad hard drive. Sometimes you can check it in disk utility even though it is not mounting properly to see if it is reporting any errors.
chas 9 years ago	Hi, i have an A1136 5th gen video & i can get it into disk mode by holding the select & play buttons down but my pc cant see it, even though it makes a noise when conected & disconected. most of the time the ipod shows the sad face & web address, any ideas?thanks
Powerbook Medic 9 years ago	@Ben - the screen sometimes goes out in lines when it suddenly loses battery power, so I would just start there and replace the battery.
Ben S. 9 years ago	My sister let me take apart her eight year old iPod today. It had died two years prior to this date, but she kept it anyway for sentimental reasons. I took it apart and everything looks fine (I have dealt with corroded logic boards before, so I know what damage can look like). She described that before the device completely died, it was not holding a charge, for this reason I suspect that the battery is the problem. However, she also described that the screen was glitching at the end of its life ("blackish/grayish" bars would run down the screen, then go away). Could this be a result of a logic board problem? or do you think that the battery dying created an imbalance of electricity in the logic board, creating glitches? Thank you! (sorry for the long post)
Powerbook Medic 9 years ago	@Jacob - you will mainly want to make sure the battery cable is connected and isn't coming unplugged while you put the case back on. Most issues with these after disassembly are the cables not being seated properly.
Jacob 9 years ago	The middle button on my girlfriend's iPod Video was stuck so we disassembled it, fixed the button, and put it back together but now it won't turn on. Checked the cables, tried all the reset tricks, etc but nothing worked. Any idea what could've gone wrong?
malu 10 years ago	what is this nonsense? only questions. no proper answers.
Roy Johnson 10 years ago	what is the polarity of the battery
Carol 10 years ago	Hello! if my main board is damaged can I still be able to save my music from the ipod to my pc?
Powerbook Medic 10 years ago	@rizwan - not without some really good soldering skills.
rizwan 10 years ago	Is it possible to change the charging jack/dock from main borad ?
Sully 10 years ago	Small update. I got it to work again by gently slamming the top left side of the iPod on a book a few times. I guess the HDD cable must've been loose.
Sully 10 years ago	That's a bummer. Thank you for your swift responses, though. Much appreciated.
Powerbook Medic 10 years ago	@Sully - yes it would unfortunately.
Sully 10 years ago	Would that delete the music files on it though? It's a new laptop and the music on my ipod is not backed up on any itunes, sadly.
Powerbook Medic 10 years ago	@Sully - it most likely corrupted the operating system. You should have an option to restore it in iTunes.
Sully 10 years ago	I accidentally disconnected my iPod from my pc while updating my music, and now it won't work. It just gives me a sad face and a message saying www.apple.com/support/ipod Please help!
Powerbook Medic 10 years ago	@sara - we don't really help with that. iTunes would be where I'd start.
sara 10 years ago	i would like add song in ipod from my pc. so can you plz help me?
Powerbook Medic 10 years ago	@dvid - we'd really need more information than that. you can email our techs or send it in for a free diagnosis using the Send-in Mac Repair link at the top of our site.
dvid 10 years ago	whats is wrong with that i pod mine wont start
sadt 11 years ago	best help ever.
Powerbook Medic 11 years ago	@Twice - yes it does. You'll have to restore it through iTunes to reinstall the OS.
Twice 11 years ago	i formatted my A1136 60gb ipod with a computer. I formatted it as im formating a USB stick... Afta dat its dsnt work... Its displays ana apple logo and spins the HDD and making a clicking sound on the hdd.... Does that mean i formated its OS by formating it with FAT32??? Or wats the problem.
Markus 11 years ago	I sure need to save your video to my bookmarks, since otherwise I have no idea, how to assemble everything back together :)
Powerbook Medic 11 years ago	@Pablo - iTunes should be all you need. Make sure you have the latest version and your iPod firmware is up to date.
Pablo 11 years ago	Hi. I formatted my Ipod a1136 but now when I try to add tracks from the computer it cannot show them in the Ipod or even play them. How can I add them back, and is there software I need to install on the computer to be able to do this effectively? If so, where do I get this software? thx
Powerbook Medic 11 years ago	@brad - may be an issue with the sound processor on the logic board. That's where I'd start if your computer is reading off the drive fine.
Powerbook Medic 11 years ago	@Harry - it can be either. Sometimes you can go into the secret menu by holding left and select while booting to run some tests there on the drive
brad 11 years ago	Shows music When play is pushed nothing happens. Plays from itunes fine. Have restored and reset.
Harry 11 years ago	I have a ipod 5th Gen that is in a constant loop of wanting to restore does this mean the drive is damaged or is it a logic board issue. The disk check reports no errors? advice be great thanks
Powerbook Medic 11 years ago	@CURT - you'll need to take it apart to the point of taking the front case off. From there, you can reseat the clickwheel and select button.
CURT 11 years ago	MY A1136 IPOD SEEMS TO HAVE A STUCK CENTER BUTTON CANT CANT POWER IT OFF TO RESET IT, CANT DO ANYTHING ANY IDEAS?BUTTON APPEARS TO BE PUSHED IN
Powerbook Medic 11 years ago	@Marc - my only guess would be something corrupt with the ipod operating system. I would do a restore on the ipod and reload all the music and see if that fixes it. make sure you have that music still on your computer.
Marc 11 years ago	Hey, Itunes shows my ipod full of songs but none appear on Ipod when disconnected...HELP!
Powerbook Medic 11 years ago	@Rafael - it is most likely a bad logic board.
RAFAEL 11 years ago	hi my iPod don't turn on when i connect to the outlet to charge just come out a sad face with the apple website,when i connect to my laptop just come out a battery sign but my laptop or iTunes don't detected help please.
Powerbook Medic 11 years ago	@Sarah - when you say unlock, you mean the hold switch stopped working? The switch inside may have broken which you'd need to replace the headphone jack module.
Sarah 11 years ago	My ipod was working just fine earlier today. I locked it to stop playing the music and put it away for a couple hours. I turned it back on later and it was playing fine. All of the sudden, it stopped mid-song and when I tried to unlock it, it wouldn't unlock. Is it broken?
Powerbook Medic 11 years ago	@James - try connecting it to your computer and see if it is detected. if not, you may have damaged the logic board.
James 11 years ago	i accidentally dropped my ipod and i tried to connect all its wirings or whatever it is called...then now it can't be turned on.. what would be the problem..pls reply
jhune 11 years ago	I have an A1136 - 30G Ipod i accidentally pressed the sleep mode then then it turn off when i turn it on again it won't turn on what happen how to turn on it again.ty
Powerbook Medic 11 years ago	@Julia - go in reverse.
Julia 11 years ago	and now? How do I get him back to how he was?
gpacombe 11 years ago	my ipod A1136 30gb plays when connected to the base, but not with my pc. Any solutions
Powerbook Medic 11 years ago	@gpacombe - I would try another USB port and another USB cable first. If it still doesn't work, it is most likely the logic board.
gpacombe 11 years ago	for iPod 5th gen A1136... Iconnect it to my pc and I am getting this error message" USB not recognized" please what is the solution
Powerbook Medic 11 years ago	@Wayne - I would try a new battery first. If that doesn't fix it, it'll be the logic board.
Wayne 11 years ago	I have an A1136 - 30G Ipod that shut down on me for no apparent reason other than I used one day until the battery went dead. I had difficulty charging it and now discovered that it gets extremely hot when charging. What can I do?
Powerbook Medic 11 years ago	@jim - I don't think I've ever seen that connector in a different place.
jim stead 11 years ago	My iPod 5th gen video 60GB doesn't have the same logic board connector for the earpiece ribbon cable. It is rather near to the metal frame which makes it difficult to reconnect the cable. Your video has been most helpful - can yu give me any tips withmy problem?
Powerbook Medic 11 years ago	@sam - is the drive making any strange noises? usually bad drives will start making a clicking noise. If you think the drive has gone bad, you are probably still under warranty and you can contact customer support and send it back for testing and replacement.
sammybee 11 years ago	hi, i have a 30g 5th generation ipod, the sad face appeared a few months ago so i purchased a new hardrive from you, it worked fine for a short while but has gone back to what it first did, low battery, then sad icon or connect to computer to restore, non of this works.. ANY ideas on what to do next...thanxs sam
Powerbook Medic 11 years ago	@shibeshi - typically its a dead or almost dead battery. Just replace it.
shibeshi 11 years ago	for the iPod 5th Gen also ... when i try to charge my ipod 5th gen it says on screen very low battery but wont .... After research I found that this is a common ipod 5th gen A1136 problem.so what is the solution pls give me your answer
jim 11 years ago	istalation ipoda1136
dumbfounded 11 years ago	I wanted to see how to replace my battery but me being not as smart as the person in the video, somehow i missed that part. i even played the video twice but i still missed it.I was sure it said the video was to help me replace the battery. what am i to do?
Powerbook Medic 11 years ago	@Jpp - a lot of the times the clips get bent when taking it off. You can bend these back with a flathead screwdriver, and that'll probably fix it for you.
Jpp4053 11 years ago	Excellent instructional video. I made 2 minor repairs to my 80GB 5Gen/video iPod. I thought I had pretty good DIY videos. Yours aren't that good - they're great teaching tools. Even if not watched to repair, just knowing what may be done at a (reputable) repair shop helps immensely when told you need this part and that - the lingo. Less chance of a rip-off too. Quick question please: since several repairs done on this iPod (same model as in your video), what-if any glue can be used along the top and left side to keep iPod together. No clip "action" to hold it together as in on right side-entire side intact. Not even a tiny gap between plastic & metal back part. Thank you.
Sandor Ignacz 11 years ago	Thank you!
Powerbook Medic 11 years ago	@Jl - if the direct buttons on the logic board don't work, it's typically going to be the logic board.
Ruby 11 years ago	@ BobMeow /watch?v=xHHEmgc29aI put this in after you put in you tube in URL see if this helps
Ruby 11 years ago	iPod 1136 stuck on the language screen. I have reset it using iTunes but it still goes right back to the language screen only to remain there. I have tried a hard drive out of another 1136 that is working and this did not help. I then tried using a different button assembly and still not working.
bobmeow 11 years ago	So my Ipod 5th gen 30gb turns on to the sad face screen and then goes to the please wait very low battery screen. i can put it into disk mode which will make itunes see it and windows exploer can see i can save things to the hard drive like a thumb drive and i can format the harddrive but as soon as i restore it it resets and goes back to the sad face screen and the please wait very low battery screen. when it is in disk mode it will also run off the battery for quite a while. any ideas whats wrong with it
jl 11 years ago	update: does work with a dock ... ie it plays music can't fwd or anything else as ipod buttons/controls don't work. My dock only has power button and volume buttons.
jl 11 years ago	Model A1136 None of the buttons work, can't reset Ipod when holding the Menu and Select. I did perform a factory restore. Same issue none of the buttons work. I took it apart and press the button directly, not via the wheel and still does not work. It also doesn't hold a charge. Is it the logic board ? and battery ? click wheel ? thanks
Powerbook Medic 12 years ago	@Magua - I haven't heard of any limitations regarding that. If the drive is formatted to FAT32 you can't have any single files over 4GB. That's the only thing I can think of is its getting stuck on a certain file.
Magua 12 years ago	now its stopping at 3gb, does it not accept certain formats?
Magua 12 years ago	ok medic one last ?....my 60gb 5th gen will only allow me to utilize about half its storage as a data drive? i wiped the music with itunes then removed itunes. tried to load a bunch on and it stopp around 30gb
Powerbook Medic 12 years ago	@Dallas - you'll have to go to about 3:45 in the video to get to that point to reseat the clickwheel and middle button.
Dallas 12 years ago	"re seat"....Please explain how to do this.... Thanks
Powerbook Medic 12 years ago	@Dallas - you can try and reseat the button and that usually fixes it. for the other issue, it does sound like the drive. you should be fine with an 80gb.
Dallas 12 years ago	Oh .... one more thing....when I'm playing songs....the song will just stop and about 1 min or less it will start up again...time for a New hard drive? if so can I install a 80GB this time ?.
Dallas 12 years ago	I have the 60gb 5th Gen (vidio) and the center button STUCK!!! If I can not clean it , can the button be replaced... and is so what part#. Thanks
Powerbook Medic 12 years ago	@Magua - no, that is separate.
Magua 12 years ago	thanks for the quick reply! I'll probably just use it as a external HD...does it make a difference if the click wheel sounds work just fine?
Powerbook Medic 12 years ago	@Magua - if its both, it is usually going to be the audio processor on the logic board. you'll need to replace the board.
Magua 12 years ago	hey medic, similar problem to bunches of others, everything looks and acts fine, but no audio output...when i plug it in to my car or stereo using the bottom port same issue, no audio from top jack or bottom?
Powerbook Medic 12 years ago	@jls - that issue is usually a loose LCD cable, but it isn't normally an intermittent issue, so it may be a more severe issue such as the LCD itself
jlsneedsinfo 12 years ago	model #a1136 somtimes i turn the ipod on and the menu screen appears and other times its just a white screen. please help.
jlsneedsinfo 12 years ago	my 60 gb ipod video works just fine only problem is the screen is white once and awhile screen works then it wont work any suggestions to fix this issue
gio 12 years ago	really helpful .... thanks
Powerbook Medic 12 years ago	@Kirsty - it should work if you are doing it through iTunes. Sometimes you have to restore it first if we are switching between an iPod formatted for Mac to Windows or vice versa.
Kirsty 12 years ago	Hi, I reset my A1136 30GB 5th Generation iPod and now when I download the software off of the apple website onto my windows laptop it says that the model is incompatable but it is the correct software
Powerbook Medic 12 years ago	@ju - it is most likely the battery.
ju 12 years ago	when i try to charge my ipod 5th gen it says on screen very low battery but wont charge its not the charger as used it to charge my mini,what might it be?
Powerbook Medic 12 years ago	@AJ - with all those issues the only one thing it could be is the logic board, but it may be multiple parts. You may want to get it professionally diagnosed.
AJ Rezny 12 years ago	Model A1136. No sound out of output jack, won't hold charge, and will not play songs when plugged into stand alone charger.
Mr C 12 years ago	Figured it out.
Mr C. 12 years ago	Hello, is there a new headphone jack repair for the a1136 model 30 Gig?
Powerbook Medic 12 years ago	@Eyal - I would try something a little weaker first like windex first, but if that doesn't work goo gone should be ok, but I would make sure you put the cleaner on the towel and not directly onto the screen.
Eyal 12 years ago	I have this model in black. Removed an old screen protector and now have sticky goop on the screen. Is there a safe product to use on this. Can I use Goo Gone applied to a paper towel and avoid the wheel?
Powerbook Medic 12 years ago	@Titan - that is typically the headphone module.
TiTaN 12 years ago	Hi Powerbook Medic I have a 30GB iPod 5th gen (A1136) and i havent used it for quite some time. Recently I recharged it and tried a few different working earphones on it but only the left side produced sound. Why? Tks
Powerbook Medic 12 years ago	@anu - thats a shuffle model number so no.. not really repairable.
anu 12 years ago	i have a ipod model A1112.the internal connection between the usb and the ipod was broken.now is there any chance for repairing it.
Powerbook Medic 12 years ago	@Gabi - it sounds like you may have a 30GB model and received a 60GB battery. I'd contact support if you bought it from us.
Gabi 12 years ago	I ordered a new battery. But it is thicker than the original one. Now I can not close my iPod. I cecked the number (A1136) again. It is correct. What's the mistake?
Helen 12 years ago	I think its the battery but could you clarify? I have a 5th Gen 30GB Ipod Video and up to now it has worked brilliantly but over the last few weeks the battery life seems to fluctuate. As soon as it's charged although it says charged, when disconnecting from mains power it never has a full battery icon. When using it, it plays fine for a good half hour then it turns itself off, sometimes saying low battery first and other times it just goes off. I then get the white apple logo for a while and it wont switch on even when resetting. If I leave it for a while and try again, it comes back on and still shows more than half full battery! Does this mean the battery is failing or could it be something else?
Powerbook Medic 12 years ago	@Dan - it sounds like you need a new LCD.
Dan 12 years ago	My 30gb iPod video does everything except display any thing but lines. It will play any music and the audio from all the videos in it. You just have no selection. You just have to keep pressinf the click wheel until it lands on something and begins to play. Any suggestions?
Elena 12 years ago	I have a Ipod Model A1136. The ipod is fully charged and doesn't want to turn on. But the ipod can turn on the stereo with a ipod connector. What do you think is the problem?
Bryan Hoover 12 years ago	Great video!
breernancy 12 years ago	Worked!! Thanks!
Powerbook Medic 12 years ago	@Sage - the video formats supported are very strict. you may need to convert it first using third party software.
Sage 12 years ago	i had recently downloaded some video from youtube to itunes(legally) and it doesnt work.. is it because of the model?
Alex 12 years ago	Well i turned off my ipod and now it won't turn on. I've tried charging it and hooking it up to itunes, but nothing's working. What would the problem be?
Powerbook Medic 12 years ago	@mutwakil - that is typically a corrupt or bad hard drive. I'd try to restore it in itunes and if that failes, you most likely have a dead drive.
mutwakil omer 12 years ago	my Ipod just shows me apple logo then a maintenance Icon with the web site path. what to do in this case ? thanx
Powerbook Medic 12 years ago	@Brian - I would try to reset it first by holding select and up, but after that the switch inside may have broken and is not letting you unlock it.
Brian 12 years ago	I was listening to my ipod, and I slid the lock over so I didn't accidentally turn up the volume or anything when I was walking, now when I try to unlock the ipod (slide the hold button to off), it doesn't "wake up", it doesn't allow me to change the song or mess with the volume and the lock icon still appears on the screen. I've tried hooking it up to my computer just to charge (not sync it with itunes) and it still won't let me do anything. PLEASE HELP!
Powerbook Medic 12 years ago	@christie - i'm not sure what the charging clip is. The battery connection on the logic board has a locking clip that secures the battery cable to the board. If that is missing, it only comes with a logic board.
Powerbook Medic 12 years ago	@Juan - yes, i'd replace the battery.
Christie 12 years ago	Hi,I have a IPod A1136 30GB which won't power up. I have had a technician look at it and they tell me they need a replacement battery and also replacement charge chip (I assume they mean charging chip)? How much are these parts and what are they called exactly i.e. code number. Trying to figure out if it is worth repairing?? Cheers
Juan José 12 years ago	Hello, I would like to know when I am supposed to change the battery of my A1136 Ipod. At this moment, it has been impossible to turn on the device, as soon as I press the central button, it appear the apple rapidly and dissapear. If I connect the device to the computer, the screen shows me that it has very low battery and it does not charge anything. Thank you for your attention.
Nate 12 years ago	I am looking for the capacity (mAh) of the original battery for the ipod a1136. would you know?
Powerbook Medic 12 years ago	@Melissa - i'm not sure what you mean. You can hit the hold button on top and it'll put it to sleep. There's no complete shutdown on 5th gen ipods.
Melissa 12 years ago	what setting do i use to turn ipod off to save the battery 5th gen A1136
Steve 12 years ago	Lizette, this has recently happened to mine as well. After research I found that this is a common ipod 5th gen A1136 problem. If you press down hard on the bottom right hand side near the wheel, the music should come on but will go off again when you let go. It is the solder holding on one of the microchips to the circuit board. As a last resort, I held my wife's hair dryer over the circuit board to see if I could melt the solder to make the connection better but now the music doesn't come on at all. Looks like it may have to go in the bin.
Powerbook Medic 12 years ago	@Lizette - that is most likely a bad headphone module.
Lizette 12 years ago	No volume at all!!! I can see that the music is playing but I dont hear nothing!!! helppppp
Powerbook Medic 12 years ago	@wanda - this is a 5th gen classic ipod that doesn't have a camera. If you can post in the appropriate model, we can hopefully get you an answer.
wanda 12 years ago	I forgot to take my ipod out of my pants and washed it in the washer. I got it to work again, but now when i use the video camera, it takes the video well, but when I play it, it's all static... you see the video, but can't hear it, only the static.
Chris 12 years ago	Was watching a video when ipod died (a1136). normally when this happen is i can just connect to charger, but now nothing is happening. nothing on screen, no response to button mashing. have had problems with battery life and random locking up on songs. am i screwed here or can this be fixed?
Powerbook Medic 12 years ago	@james - it should at least get a dead battery icon on the screen when plugged up. If it doesn't and it doesn't sync up to your computer, you most likely have a dead logic board.
james 12 years ago	My Ipod will not turn or, or reset. What do you recommend? 5th generation A1136
Powerbook Medic 12 years ago	@brokenheadphonejack - that's almost always the headphone module.
brokenheadphonejack 12 years ago	my other ipod 5th gen is broke X( wen i put the headphones in halfway, it works. put it all the way in, it doesnt. any ideas? :/
Powerbook Medic 12 years ago	@Andrew - the actual button presses not the spinning motion is actual contacts on the logic board. If you take it apart there should be a round contact you can actually press and hear the click sound. If the contact is missing or defective, you'll need a new logic board.
Andrew 12 years ago	i have a 5 gen ipod and it is on the screen where u choose artist, genere, etc. it wont let me make a selection. i have already purchased a new wheel from you and it didnt work. any ideas. thanks
brokenheadphonejack 12 years ago	thank you for your speedy responses :D
Powerbook Medic 12 years ago	@Rav - probably a bad hard drive then. still a slight chance it could be a data issue with the logic board, but only way to really test that is with another hard drive or finding a usb enclosure for the 1.8 inch ipod drive.
Rav 12 years ago	Thx, I got it into Disk mode and can it can be seen in windows, but I can't format it... says it unable to format it???
Powerbook Medic 12 years ago	@brokenheadphonejack - no, the sound processor is part of the logic board.
brokenheadphonejack 12 years ago	so i would have to replace the headphone jack if it is the sound processor?
Powerbook Medic 12 years ago	@Rav - if it can't be restored in itunes, one thing I've tried is going into disk mode by holding down and select while booting. Then you can check in Disk Utility or Windows equivalent to check on the hard drive and see if it is going bad and try to format it if it'll let you.
Powerbook Medic 12 years ago	@brokeheadphonejack - really the only other thing is the sound processor built into the logic board. That'd be the next thing to replace.
Rav 12 years ago	I my IPOD can't restore it just says that it's in revovery mode and needs to be restored.... what can I do hlp.
brokeheadphonejack 12 years ago	my ipod wont play music. i thought it was a headphone jack problemsoi replaced my headphone jack but still no music will play. please help me! :(
neha 12 years ago	how to unlock it,its been locked
Powerbook Medic 12 years ago	@Lee - you most likely have a bad battery.
Lee 12 years ago	i plug my iPod fifth gen A1136 in & it says please wait very low battery but it will never charge
Powerbook Medic 12 years ago	@Sherpa - that is typically a hard drive problem or an issue with incompatible or corrupt music on the ipod. You may want to try and delete all the songs off the ipod and just add a couple from itunes and see if it works.
Sherpa 12 years ago	I have a iPod fifth gen A1136, it will turn on and let you do everything. But when I try to play music it has the play symbol in the corner, but no music will sound and the timer doesn't move for the song. Anyone have any ideas?
Powerbook Medic 12 years ago	@Rugger - it is either a loose display cable inside or a bad LCD. You may just want to pop it open and reseat the cable going from the LCD to the logic board. Careful though, its tiny and fragile.
Rugger91 12 years ago	My Ipod video still plays fine. However, the screen is just white, sometimes with lines across it. Would this be an LCD issue or possible something else. It will occasionally work, but not very often. Great instructional videos.
lakshman 12 years ago	nice video thk very much
kamp 12 years ago	thx for the vid
Powerbook Medic 12 years ago	@brahma - click the dropdown box just above this section to download videos.
Powerbook Medic 12 years ago	@ranjith - you can hold down the menu and select button at the same time to do a reset. If that doesn't work, it may require syncing up with iTunes and factory resetting it.
brahma reddy 12 years ago	how to video downloading
ranjith 12 years ago	My i pod is not working i dont no how to reset that please solve the problem
Powerbook Medic 12 years ago	@Woody - the actual click buttons of the clickwheel are physical buttons on the logic board. The clickwheel could be out of alignment and not clicking properly or the button itself on the logic board could be going bad. You can open it up and try pressing the button directly and see if it is a problem.
Woody 12 years ago	The select button on my 5th gen ipod is stuck. It still works but with just a little bit more pressure. I would like the button the be flush again like when I bought it, do I need to take the whole ipod apart to do that?
Powerbook Medic 12 years ago	@Robin - that's most likely the hard drive. When those go bad they usually spin up then down like that.
Robin 12 years ago	How can I tell if the problem is with my hard drive or logic board? My Ipod won't shut off but it doesn't work either. It sounds like it is cycling like a car engine reving up. My computer won't even recognize it. The only way to shut it up is to let the battery run down.
Powerbook Medic 12 years ago	@Kulbir - Yes its quite easy. Once you have the back case separated and the battery removed, there are just a few small screws and some adhesive holding the headphone jack in. Just be careful not to rip the cable when removing it as it is glued a bit.
Kulbir Suri 13 years ago	You do not show how to change headphone jack. Is it possible to do it at home?
Powerbook Medic 13 years ago	@brokepod - there are several clips along both sides that you have to get to release. You just need to get a very thin tool in between the case to release the clips but the trick is without bending or scratching the case.
brokepod 13 years ago	i cant even split the cases apart!
Powerbook Medic 13 years ago	@marv - you can try running disk utility while in disk mode and scan the drive for errors. This should tell you if its a hard drive or logic board problem.
marv 13 years ago	when its in disk mode, but even then it shows up as a storage device. itunes doesnt pick it up. i've tried almost all the troubleshooting advice on the apple site.
Powerbook Medic 13 years ago	@marv - does it sync up to the computer? If so, you may want to try a restore. After that, about all it could be is a defective logic board.
marv 13 years ago	i also tried resetting it....but i still get the apple then the message "www.apple.com/support/ipod".
marv 13 years ago	so i went back and checked all connections to make sure everything was in all the way..but i still get the same message, i also tried a new battery. im stuck!?!?
Powerbook Medic 13 years ago	@marv - it'll do that if the battery is disconnected or not connected correctly. I would go back in and reseat the battery cable and make sure its secure and all the way into the connection. You really shouldn't see much of the metal contacts if it is in all the way.
marv 13 years ago	I replaced the logic board and know its working but i keep getting these messages "please wait battery very low" (its been on the charger for 3hrs) and it also looks like it trying to reboot itself every couple of minutes. I get the apple n then a message saying "www.apple.com/support/ipod"
Powerbook Medic 13 years ago	@Tom - we don't have reassembly videos, but its pretty straightforward. Only tricky part I guess is making sure the clickwheel is flush when putting it back together.
Tom 13 years ago	The dissasembly was exactly how you showed and was just as easy as it looked. What I am wondering is, is the re-assembly just as easy? Do you have a vid for that? Just wondering about getting the cables re-attached.
Powerbook Medic 13 years ago	@marv - that'll typically be the logic board if nothing at all comes on the screen if you plug it in for 5+ minutes.
marv 13 years ago	Ipod is completely dead. I have it pluged in and still dont get any reponse from the ipod
Texline 13 years ago	Very nicely done! Good music selection that wasn't over powering your presentation which was very clear.
Powerbook Medic 13 years ago	@Louro - the 4 directional buttons and select button are actually pushing buttons physically on the logic board. The clockwise and counterclockwise motion is the clickwheel. Besides that, you can't really tell without opening it up.
Louro 13 years ago	Is anyway that I can narrow down to one or the other? I restored it to factory setting but still won't let me get pass the language screen.
Powerbook Medic 13 years ago	@Louro - if you can't select a language and move past that you may have a clickwheel or logic board issue.
Louro 13 years ago	My 1136 shows the language screen and dosen't want to do nothing else. What can that be?
Powerbook Medic 13 years ago	If you are talking about the sync cable, any should work. There is no dock cable inside a 5th gen. The dock connector is built directly onto the logic board.
Lima, Aender 13 years ago	Please people, help me, What is a right model of dock connector cable to A1136? Because i brought two wrong cables, it´s amazing...... Thankssss.
joaquin 13 years ago	I too found it difficult to open my 5th gen iPod, such that I broke the headphone jack cable when it suddenly broke loose. I was being extremely carefully to avoid any damage but to no avail.
Timber 14 years ago	Opened the case with my fingernails. :)
Powerbook Medic 14 years ago	@Ramiro - Before jumping to a hardware problem, I'd make sure you try hooking it up to your pc and trying to restore it with iTunes. After that.. it may be a hard drive issue.
Ramiro 14 years ago	Hi My 5th gen Ipod suddenly froze and got extremely hot now it does not power up only the apple logo comes on and does nothing can u help here!
Powerbook Medic 14 years ago	@faith - Usually its dead by that point, so heating it up rarely helps. We sell the boards on our site to the right.
Powerbook Medic 14 years ago	@ruger - it can be tricky. You just have to do it pretty close to where we are popping the clips. You can't really do it anywhere.
fatih (from indonesia) 14 years ago	And, commonly how much cost to replace logic board? in my case, when I was realized, i took hair dryer and dried it, it was correct action to prevent further damage?
fatih (from indonesia) 14 years ago	And, commonly how much cost to replace logic board? in my case, when I was realized, i took hair dryer and dried it, it was correct action to prevent further damage?
ruger 14 years ago	You make it look so easy!! Its not being that easy for me I try to do like that but it seens to be stuck. I don't see the tabs too. I try prying and it just bend the case. The hard try is shot and I wanted to replace it.
Powerbook Medic 14 years ago	@fatih - generally water damage is going to kill the logic board first, so you'll probably need to replace that.
fatih (from indonesia) 14 years ago	can you help me? I suddenly got problem with this ipod(5thGen). I found my Ipod not unintentionally getting wet. Can my luvely Ipod working right again?? and how to solving my problem,...My warranty had broken...I'am so worried about it...