@aisah - we unfortunately do not ship to Singapore. non-working means the part does not work.

im from singapore, theres is no sg currency. worldwide available? then 1 more thing, what is the difference used and non-working condition?

@aisah - you can click on the Parts By Serial link at the top of our page, put in your serial, and look at the Parts list to find all the parts compatible with your model.

@aisah - yes you can repair it yourself. you may want to get it professionally diagnosed to be sure it is the logic board, but if you are wanting to do it yourself that's what I would replace first.

ok but does that model compactible with my iPod? mine model is DJ6GK970DCP7.

if logic board issue,can it repair and replace with new logic board? buy 1 from here n do it myself, possible work back? fyi, ive keep this ipod of mine for a year already? do you think it will work if i replace with the new logic board?

@aisah - you can try to sync it up to iTunes and see if it is detected and restore it. If it doesn't detect it, it is most likely a logic board issue.

cant on my ipod 4g m1367 after charge, never happen before but it was on when charging. when i take a look at it, its already blank in black and cant switch on again. please help, what is the problem with iPod?

@thamu - sounds like it may be an issue with the volume power cable. you may want to get it professionally diagnosed though.

my ipod get on but it become off wen i unlock frm it frm lock mode pls give solution

can't get video to play-when I click I get a blank screen with a blue dot at top left

@ja - see if it turns on when plugged into a computer.. then check the battery contacts and volume/power cable

i took my ipod touch apart because the button was stuck for home. When I put the ipod touch back together the ipod touch wont turn on. What should I do?

@Pablo - if a new screen didn't fix it, it has to be either a software issue (do a factory reset) or the logic board.

I've already replaced my ipod touch 4g screen, every thing is working but the problem is that the screen functions like negative, it shows only few colours. Please helps...

My ipads has no picture [no application front],Please I need to solve these problem.

@Newbie - should be fine if it doesn't bother you.

Ok everything works great after replacing screen but i completely forgot to peel off the back white label on the back of it, will this effect anything cause still works so far?

@Ben - it is most likely a dead battery. If you have those files set to backup to icloud, they should be accessible from your computer. Otherwise, you may need to replace the battery which does require some soldering.

my iPod suddenly stopped working an now won't turn on , when I try to charge it just shows the low battery symbol. Is there anyway of fixing this or retrieving my data and notes off it etc.

my iPod suddenly stopped working an now won't turn on , when I try to charge it just shows the low battery symbol. Is there anyway of fixing this or retrieving my data and notes off it etc.

My 4th Gen 64GB iPod touch got launched across a truck in an IED blast my last deployment, and destroyed the screen, but it still turns on. When I pulled the screen, LCD, and digitizer, and the spring that goes behind the screen plate stretched and popped out. Do you know where I can get another one so i can fix my iPod?

Daughter washed her ipod touch 4th gen. Tried the rice thing. We can barely see the screen but it still functions. Also, it will not charge. Thoughts on what I need to repair?

@Heather - I would make sure the physical button is properly aligned with the button contact on the cable. It may just need to be realigned to get it to work again. Other than that, I would check for any tears on that part of the cable.

I notice that the power button and the volume buttons share a cable on this model. What is the best way to troubleshoot an issue if only the power button is not working, but the volume button is fine? Would you still need to replace the entire cable?

@Alan - the dock connector is soldered onto the logic board, so we keep it attached. If that is the issue, you will have the decision to make if it is worth repairing.

If it does end up being the dock connector, does that mean I would have to replace the entire logic board, flash storage and all? Its a 32GB, so I'm wondering when I should just count my losses...

@Alan - it's not guaranteed to be the battery, but that is the most likely culprit on this model with that issue. If you don't feel comfortable, you can send the iPod to us, and we'll figure out which is the issue and fix it for you.

I have almost the exact same problem as the Alan above. However, my newly replaced screen, when plugged in the screen shows the empty battery symbol with an icon suggesting plugging in the iPod. I want to make sure its not an issue with the dock connector before I replace the battery. Any suggestions?

@BILL - if the physical button is getting stuck that is usually due to the casing being dented or the volume power flex cable not being routed properly inside.

@amanda - it depends which cable you are referring to. If its the cable that goes to the LCD, you'll need to replace the LCD. You can request a repair quote and our techs will get back to you on what may need to be replaced and the cost.

I put the ipod touch 4 back together and the on/off button worked fine for a couple of days now it seems to be stuck in the in position. I have torn it apart but don't quite see how it's supposed to move in and out. Is there a spring that pushes it back out. Please help. I see you have a lot of parts that we can use. We just started repairing these for customers and there seems to be a lot of interest out there. We just recently replaced this cable. All else works on it.

I have a ipod touch 4. i was replacing the screen and tore the ribbon cable under the metal plate. how do i fix this? a new motherboard?

@Alan - yes, I'd try reconnecting the battery or replace it.

Hi I replaced the screen, and re-assembled. The ipod shows the red battery icon with the lightening bolt. I have tried resetting it by pushing the top button and home, but the apple logo never appears. Itunes and the PC dont see the ipod. If i remove the charger cable its dead, looks like it's not charging. Tried a different cable and 2 different mains chargers. Do you think the battery is duff?

It wasnt hard to replace my sons screen at all. Ebay screen in color and all parts plus a new charger cord $28.50. replaced screen last night all good :).. DAMN it messed w/it to much split the ribbon cable :(.. can this just be replaced or do I have to get a whole new screen :(... email me aliiwahine@yaoo.com.. Thanks.

i just made an email so if you continue to need help you can emial me at TheStephenSchumacher@yahoo.com

usually this occures when the ipod is turned on during the repair. Usually it just needs a hard reset. but it actually has to boot twice. hold the ipods power button and and home button for about 30 sec to see if it works. if not plug it in for 10 min and try again while its plugged in. ill log on tomorrow so check for update

Ok i went to replace my screen and i did everything it said on the video. But after i tried putting the new screen back on my ipod wont turn on or connect to the computer or it wont reboot. And i dont know what i did wrong. I made sure everything was connected. Is there a exact place srews need to be or what.? Also when i try to seal the screen back on it wont latch at the top. I need help Please!

@Wes - the screen doesn't look cracked to me. For reassembly instructions we are starting to add those to our manuals, so we'll slowly replace our take-apart guides with full manuals. As far as the copper thing, you are referring to, I don't see that torn in the video either.

This is great except for 2 problems: 1) If your screen is cracked...it's not this easy. 2)Putting it all back together isn't explained. 3)There is a copper ribbon/tape on the upper right corner (at least in my 4th gen) of the metal plate inside that gets torn when you use this procedure.

@ umair - You have to restore the iPod to fix that issue.

om my ipod is displayed (IPOD is disabled connect to iTunes) evary thing is halt ipod is not working what should i have to do

My power button was not working a while ago. I got the volume cable thing and replaced it, but now my screen won't react to touch, only the home button. The other buttons won't work either. What did I do? It still charges and everything. And does it matter when putting everything back which screws go where?

going to attempt removal and resolder of the ipod touch 4th g dock connector. 30 pins paired top and bottom. Looks like the pins have to be tinned first, anyone done this yet?

@josh - if you are really good at soldering, it is possible, but in most cases you'll have to replace the logic board.

I have just pulled apart my ipod touch 4th gen to replace the headphone jack and it seams the bit on the logic board that the jack clips onto has come off with the old one how can i fix this? can it be soldered on or do i need to replace the logic board??

@Aaron - I'm not sure what you mean by bezel exactly. There is the trim that is part of the back case, and then there is the digitizer touch panel. If it is the trim inside the back case, we've never tried replacing just that.

I apologize for posting a link I shoudlnt have because it told me not to, I have found just a bezel for the ipod touch 4th gen for sale on eBay. is it at all possible to re-install a bezel into the ipod since Ive already put $112 into it and would be way more money than its worth to purchase a brand new backcase for around $50

The pins that connect the screen to the iPod, to the right of the camera won't go back in. Help?

@Aaron - i'm not really sure what you mean. The bezel is part of the LCD and digitizer assembly.

Would it be a bad idea to install a bezel into original backplate? how would I accomplish such a task?

@Aaron - The bezel is built into the backcase. It would require you to replace the backcase to replace it. The bezel on the 4th Gen iPod touch is pretty important, keeping dust and debris from getting inside the ipod.

Thank you very much for the tear down. I have an iPod with a bezel that has sunk in on the iPod. I don't know if it was from using the heat gun, following ifixit's guide or what, but my bezel is now affecting the way the screen sits in iPod. How do I take out the bezel after the on/off cable is dislodged?

@Naren - Yes the battery is soldered onto the logic board. I would check those connections.

Does the battery connect to the logic board

My ipod wont charge, cause i think i made a little scratch on the right side of the logic board, i dont know if that it, cause its a very tiny scratch. What could it be ? PLEASE help.

@Rohan - If the copper taping tears, it is not a big concern. It is used to hold the rear camera mounting bracket in place. However, the camera mount snaps in place as well, so there is no real issue with not putting the copper tape back in place if you cannot.

On the underside of the metal plate (near the rear camera) there is a square of copper that connects to the camera body. On all the videos I have seen it appears to either not there or is just ripped appart. What do I do at this point. Can you please help Cheers

@james - you can replace just the battery but it requires soldering. The logic boards we sell come with the battery still attached so it is easier for those without soldering experience.

okay i bought mine with battery dead(wont even show battery charging symbol)now i know i need to replace the battery do i also need to buy the logic board? or can i just buy the battery and place it individually? and if so what size battery would u reccomend?

hi i recently replace the screen in my ipod touch 4th gen 8g and now it wont turn on its just a black screen it wont even come up when plug in to pc

nope you can buy a new part from amazon like a new wifi antenna and a new cameras back and front

didnt even show how to pick up the last part of the power button flex cable, boo!! i have no clue how to do it. finish the dam video

@easton - if the cable broke, you'll need to replace that. If you damaged the logic board, you'll need to replace the board.

the volume and power cable broke right where it connects to the logic board. how do i fix that? what can i do?

@Nate - that should come with a used volume and power cable.

i lost the piece on the metal piece on the on off cable and i need a new one can you help me

@dane - you can solder them.

can you solder the ends of the broken volume and power cable or do you have to replace the whole thing?

can you solder the ends of the broken parts of the volume wire or do u have to replace the whole thing

@Michael - yes, they will be factory restored. Depending on any new software releases, it may need to be updated.

If i purchase a logic board, does it have all the apple software it needs?

@insub - by splice Im meaning to take the two broken ends of the wire and then solder them together. We unfortunately do not have a video on how to remove the sleep/volume flex cable.

Ok thanks. So do you have a video that shows the complete removal of the sleep/volume ribbon and how to put a new one back on? Also what do you mean by splice? Thanks.

@insub - the blue wire is actually one of the speaker wires. You can try and splice the wire, which typically works just fine. The replacement of the sleep/volume flex cable is pretty complex. It involves desoldering the 4 points from the main logic board and removing the cable from the backcase and putting the new cable in its place and soldering it back onto the main board.

ok thanks. i also noticed that after removing the silver shield the small thin blue wire that looks like it is plugged into the home button next to a red wire came out of its socket. what is that and do i need to replace that as well? the video doesnt complete how to remote the sound/power ribbon and to put the new one in. Thanks.

@insub - you'll need to replace the cable. we sell it in the part list to the right. as far as the LCD issue.. I would double check the LCD cable first.

if i accidently rip the volume ribbon, how can i get that fixed? And does that also control the on/off? if so how do i power on and off the device? most importantly how do i get the ribbon fixed? right now my screen has the white screen of death after replacing the screen but maybe i dont have the LCD ribbon in place correctly. Thanks.

@Kyle - if the buttons themselves seem fine, it is probably the logic board as its two separate cables for each button. I'd probably open it up or get it professionally diagnosed at this point.

Its hard to tell if my sleep/wake button is stuck, or whatever "pops" it back out is malfunctioning. I can feel it moving so it doesn't necessarily seems stuck. Is this an issue with the cable or the logic board? Thanks

Follow-up not sure if this is my stupidity or just overlooked in tutorials or just coincidence... I hooked it iPod Touch up again and still nothing, then I plugged it in to the Mac and it showed the crash screen, then after a few seconds it came on like normal - apparently hooking it up to the computer got it to kick in... Is that common or just a fluke?

I had a headphone plug broke off in the jack. I successfully removed it and re-secured everything but the front LCD won't power up. I checked and re-checked the front LCD cable connection and I'm quite certain it is secure. Any thoughts on what to try next to get it to power up. The only plugs that were unplugged were the LCD and headphone plugs - both of which are reconnected. Thanks in advance!

@Dan - you only need to take it apart to the point you can remove the LCD.

@Robert - that cable shouldn't affect the LCD. I'd reseat the LCD cable to make sure its getting full contact.

If you are replacing the LCD screen on an Ipod touch 4th generation, do you have to take the unit completely apart as the video shows?

does tearing the power volume ribbon only outermost connection affect the display, as i am replacing a broken screen and the new one when powered up comes on but blank

@Thomas - you'll need to restore it in iTunes.

My ipod shows "lock" sign and doesn't go any further. I forgot the password also. Is there a way to reset the IPOD. Pse reply.

hi i need to ask a question i had a problem with my earphones i had i thought it was my ipod but i was wrong so i couldnt find any tool to use but i used a pencil to get this little peice of lint out of it so today about 5 mins ago i took my sccreen apart but i used a razor blade to open it when i was finished i noticed something wrong in closer enspection a little plastic type thing was cut a little bit i dont know what it is but its orange and near the front camara and also every time i plug back in lcd plug it wont turn on any suggestions?

@Jenna - the tech disconnects the final cable to the front assembly at the 3:30 mark. That's how far you'd need to go to replace it.

Yes, I have the glass screen with the lcd and digitizer on it, if I understand what that is corretly. At the veryy end of your video, it cuts off before showing how to disconnect where the actual volume buttons are and I believe that is what I need to do before I can replace the bezel.The green logic board and battery are still connected at the volume buttons, which your video does not show how to disconnect.

@Jenna - we advise replacing the whole front panel with the LCD and digitizer on these models.

I am looking to replace the bezel of my white ipod touch. I have finished the whole video but do not know what to do next to entirely diconect the battery and stuff from the frame..

@Steven - unfortunately no. The dock connector is built onto the logic board.

my ipod will not charge, is there any way to just replace the charging dock?

@cory - that is the volume on/off cable. If its a bad tear, you probably won't be able to control the volume and/or turn the device off and on.

what happens if you tear copper ribbon cable next to volume button?

@DG - that clip isn't necessary. It'll work fine without it.

Is there a replacement source for the metal clip that hold the top of the digitizer to the back of the ipod touch 4th gen?

@Rye - we don't really have a screw list. We always recommend when disassembling a device to organize them chronologically or label them on a sheet of a paper. You may be able to find a screw guide on other sites.

Could you give a list of screws and where they go...can find this info anywhere they seem to use color coded locktite Brown/white/green

@atul - we sell it on our site as an iPad Opening Tool.

want that opener

@David - you most likely will need to replace the LCD assembly.

What do i do if i have bust off the pins where the lcd screen plugs into the main board? any help would be great.

What do i do if i have bust off the pins where the lcd screen plugs into the main board? any help would be great.

@ malik - You'll need to know how to solder to replace it. You can give us a call at 1-866-726-3342, option 2. We perform these types of repairs.

how do i replace the charger piece. its soldered to the logic board and i cant find anyone who know how to solder and de solder

@Steve - yes we sell it. its called adhesive tape set. For the heat gun, sometimes it is necessary, but it is a last resort.

1. do you guys sell the adhesive to reseal the iPod 2. So you guys dont use a heat gun to tear down the iPod? Safer that way I'm assuming

@JK - yes it's sold as an iPad Opening Tool.

Do you guys sell the tool you show in the video?

@Brandon - I don't think the tech specifically said it, but you can see him with the tool scraping off the adhesive from underneath the battery. The level of adhesiveness may differ depending on how many times the device has been opened and how old the device is.

AARRGGHH! Just tore the logic board where it's soldered to the battery! You didnt tell us the dock port is double-stick taped to the case. It DOES NOT slide out like shown at 4:55

great job,helped me a lot ,really grateful

@Drexel - the dock connector is part of the logic board. The video does show this being taken out.

Why no info on replacing dock charger on iPod touch 4 gen no videos? Why

code to my ipod search

WELL DONE AND GOOD JOB KEEP ON WORKING NICE

for the record you guys are awesome! i have this ipod 4th gen and the battery only charges to about 5% or less. wen completely dead it charges then stops. battery im assuming needs to be replaced or is it more complicated?thanx

yeah, this video about ipod touch 4th gen is great ------------------

@Christie - it sounds like a logic board issue. If that is the case, with the broken digitizer, it may not be feasible to repair.

Wondering what parts to purchse to do the repair. The home button will not turn the ipod on. Digitized glass is badly cracked. When connected to itunes it reports the ipod needs to be restored but many attempts to do this fail. The screen will show an apple, but nothinge else. The error code suggests a hardware problem.

The metal bar underneath the power button is broken. This was noticed while replacing the screen, I accidentally tore the volume/power cable. I think this metal bar broke when the iTouch 4th gen hit tiled flooring. Can this be replaced? Meaning... I've googled and eBayed and can't find anybody selling this part?! Can anybody help with this?

Please mention the SIZES of the screws taken out and which ones go where. There are 6 diff length screws to get panels off.

@Troubled - you should be able to just reverse the process as seen in the video.

@Andres - the back case should be all that is left at the end.

Now that I have it all apart, how the "f" do I put it all back? The cables are a bitch.

Wheres the rest? I need to replace the back housing...

I did the same thing as james. Any information would be appreciated.

I now see “Tools” Tab over to the right that I should have clicked. I no longer need to open the iPod. I offer the following for others with an iPod that appears to be “dead”. I thought the battery in my wife’s iPod had gone bad because the iPod suddenly stopped working and wouldn’t re-start. But we discovered that we could force a re-boot by holding down the top Sleep/Wake Button and the Home Button at the bottom-center of the iPod simultaneously (for more than 20 seconds). That solved the problem. Thanks for the quick reply and your fantastic step-by-step video on how to “dissect” an iPod 4 for repair!

@steve - we call it the iPad Opening Tool. It should be listed in the tools section to the right.

Where can I get the "small flat tool" that you show in the video, or something equivalent?

@MikeE - the soldering is very small and tricky to do. You'll need a very good tip to your soldering iron to get it without messing up another component.

I really like your videos, but have the same questions as GUTY and TRICIA(3 an 2 months ago). Is there a special way to solder the power/volume cable to the logic board. The video ends with how to take it off, but doesn't mention how to reinstall. I've done soldering before, but there's not usually delicate ribbon and thin cables associated with it.

oops, forgot to give my name...i am in the process of replacing the lcd/digitizer on an ipod touch 4g. the replacement was defective and when i returned it, i accidently left the metal bracket that goes over the camera openings in the digitizer in the lcd\digitizer assmebly when i returned it. is the metal bracket critical or can it be left out? i can't find anyone that sells them.

i am in the process of replacing the lcd/digitizer on an ipod touch 4g. the replacement was defective and when i returned it, i accidently left the metal bracket that goes over the camera openings in the digitizer in the lcd\digitizer assmebly when i returned it. is the metal bracket critical or can it be left out? i can't find anyone that sells them.

Chrisell: I wish I had seen this site before I tried this. I got this thing while in Iraq and for several reasons I want to keep it but the costs to fix it....

Jim: i told you not to try it!

Thank your the reply. Looks like my fees would be $160 plus shipping? Just to clarify, in minute 2 of the 4Gen Itouch 64gig, when he says be careful not to cut the cable, mine came apart from the green board ("Logic Board") i guess that is what its called. Thank you for the wonderful video. Will be intouch! Jim

@Jim - no, you'll have to replace the battery. The aftermarket battery requires soldering or we sell the battery with the logic board used if you don't want to solder.

At Minute 2 what is that cable called that he says not to tear.......Well I tore it! Is it the battery cable? Can it be repaired? Thank You

@Maria - you can do a restore in iTunes.

pretty cool stuff right? but i must say you would have to be an idiot to try this...

How can i do restore original configuration?

Hi, my ipod 4th gen's wifi stopped finding networks, I read the cable could fall out, so I checked it and it did, so I plugged the cable back in and still nothing. I replaced the cable and still nothing. Any idea what else the problem could be?

Your how to video is great but it ends at the volume control removal. Where is the remaining video. You stated in a commnent reply that it shows you how to fix the same broken cable at the end of video, but again it ends at the volume cable removal.

@gumpa1 - that is the speaker. the wires are soldered onto it.

What is the black assembly next to the port connector with a red and blue wire attached? Mine is just hanging by the two wires,and appears to attach to the side of the port connector.

@Michelle - yes you'll probably need the adhesive. this reattaches the display to the midframe. They are Apple parts.

Hi If you just replace the screen, do you still need the ipod touch 4th Gen Adhesive tape, just can't see on this video where you would use it? thanks Are your parts eg screen replacements Apple parts or similar? thanks

i am sorry but a broke the ribbon cable so i need to raplaced my question is how do i welde it to the board

@guty - its near the end of the video above.

can you send me instructions of how to

@guty - yes we sell it in the list to the right.

can you replace a on off volume ribbon cable?

No screws to take out?

So....After the glass is pried open, a cable is disconnected and then plug in the new front case assembly?

@TJ - it's a little tricky, but not the hardest of Apples stuff.

This looks very complicated. I just have a cracked front glass on my 64GB Ipod Touch 4G. Is the replacement of this part as complicated for the 4G as it looks?

@mercedes - it is probably an issue with the camera or the cable has come detached or loose. But you may want to try restoring the phone first to rule out a software issue.

hi. my ipod 4th gen's camera wont work! :( i go in to the camera thing and the shutter that shows up thats "suppose" to open up doesnt open up. any idea why?? please help meee!

hi there, up to what point should i stop disassembling when i should only replace the battery?

i called PBM and was told it was the hold and volume buttons. thank you

hi again. i opened an ipod touch 4th gen and i ripped the copper ribbon cable. in the video he says, "be careful not to damage the copper ribbon cable" around 7:50 in the video. where/how can i find replacement?

@John - I'm not sure if this was already a dead iPod or not, but we do repairs on these almost daily. It's not too bad reconnecting the cables.

did this ipod worked again ? Is it easy to connect the cables ?

nevermind i found it ^^

where can i get that metal pry tool uou are using in this video?

@nathan - request a repair quote, and our techs will respond to you.

bout how much would it be

If it is just the screen, it'll be exactly like it was. We are located in Alabama. You can schedule sending it to us by clicking the Send-In Repair link above.

so what happens to my ipod after it gets fixed / where are you all located

@nathan - No.

will it erace your data when you replace the screen

@Kelly - the original adhesive should be fine. Sometimes you do need to trim it a little so it'll fit back correctly.

What type of cement do you use to replace the screen?

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