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 Post subject: Need help with a Macbook Pro 17 screen Solid color and verti
PostPosted: Mon Jun 08, 2009 10:17 pm 
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Joined: Mon Jun 08, 2009 10:15 pm
Posts: 1
I need some help on troubleshooting a screen issue but first some background info.

I am working on my wife's friends laptop. She got it after her ex-husband died and it was shipped from Thailand. She got it with a cracked screen. It is a Macbook Pro 2.16Ghz Core Duo from 06 and no applecare. She doesn't have alot of money so I said I would try to fix it if she buys the screen. I found one on ebay and purchased it before finding this place but any insight would be awesome.

I have replaced the screen with lots of due care, reset the pram, reset the nvram but I am at a lost. I've reset the connections several times as well.

Would you please watch the video and give me your opinion on a DOA screen or a bad laptop. Everything else works perfect.

Thank you

PS No idea how the damage was done.

http://www.youtube.com/watch?v=KDPYu_-SMNY


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 Post subject: Re: Need help with a Macbook Pro 17 screen Solid color and verti
PostPosted: Tue Jun 09, 2009 2:21 pm 
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Joined: Thu Feb 27, 2003 6:35 am
Posts: 977
can you see anything at all using the cracked screen? if it is partially usable with the cracked LCD that will help determine its an LCD problem.

Now there are three possibilities with any display issues where the picture is not coming up properly: the LCD, the display cable, or the logic board.

Generally an LCD issue is going to have the line issue or a portion of the screen is blank while the other portion works fine.

If the display cable is damaged, a good test is tilting the display back and forth and see if the problem gets better or worse. If it does, there is most likely some cable damage somewhere.

For the logic board, it helps rule it out like you did using an external display, but there is still a separate output to the display on the logic board which can go bad.

For an LCD issue, the only test is trying a new LCD. As i mentioned earlier, you can try the cracked LCD and see if the picture shows up where the screen isn't cracked as bad. If it doesn't, it may be something in addition to the screen that needs to be replaced.

Now, I don't recommend doing this as it can be dangerous, but you can try pushing down on the connection on the logic board where the display cable is connected and see if it starts working. This can narrow it down to a problem with that end of the cable or a problem with that connector on the logic board.

Generally at this point, I would probably take it somewhere to get diagnosed since it may require trying out several parts to find the problem.


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