What is PowerbookMedic.com?
PowerbookMedic.com started out on eBay in 1998 where we offered a small selection of parts to the growing eBay community. (Our seller id is wallachee) We slowly offered more and more repair services as we saw our customers were uncomfortable doing some repairs themselves. We also added repair manuals so customers could attempt to perform the repairs themselves. As our business grew, we saw the importance of opening a website to better serve our customer needs. So, in December 2002 we opened our first online store. Since then we've tried many different styles of websites in order to make the Powerbookmedic.com experience as painless as possible for our customers. We hope our current site will do just that.
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What services do you offer and at what price?
We offer several services including installations, repairs, manuals, and parts. We also offer hard drive installations, memory upgrades, hard drive upgrade, processor upgrades, etc.. For more information, please click on the links on the navigation bar.
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Are your parts new/used/refurbished?
Most of our service parts are new and refurbished products. All parts carry a standard 60 day warranty on top of any manufacturer warranties (if any.)
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What is your return policy?
There is a 60 day warranty return policy on all labor and parts. Click Here to see the policy.
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What is your Customer Service policy?
We pride ourselves in excellent customer service. Any email sent to our company will be answered within 24 hours 99% of the time. If you ever have problems, suggestions, or comments, don't hesitate to contact us. These services are for you, so if there is something you like or don't like, let us know and we'll take care of it. We can always be contacted at sales@powerbookmedic.com. For more info on customer service, click on the contact us link at the top of the page.
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Where are you located?
Our address is below. However, please contact our customer service department before sending a unit in for repair or installation, or returning a part. Those who have not contacted customer service will have their units or parts returned. Also note that we do not have a retail location open to the public. We are strictly an online business at this time.
- Powerbookmedic.com
- 555 Sparkman Dr STE 1620
- Huntsville, AL 35816
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- Do you Accept Purchase Orders?
- We do not accept purchase orders. We have accepted them in the past but we no longer do.
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- Do you ship Internationally?
- We do ship to most countries around the world with few exceptions. If you have a problem placing an order, then please contact us so we can help you in any way we can.
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